andrewbecks
Level 1 (0 points)

Q: Kernel Panics - 2013 13" MacBook Pro with Retina Display

Hi everyone,

 

I've been experiencing some system freezes lately, and upon investigating the console logs, each freeze seems to correspond to a kernel panic, which is listed as such:

 

1/20/14 9:25:19.000 PM kernel[0]: BootCache: too many history clusters (150, limit 151)

 

I'm running the computer with all original components (stock RAM, etc.), and the only externally-connected peripheral is an Apple Thunderbolt Display, which is connected by both Thunderbolt and MagSafe port.

 

I've done a bit of Googling to see if this was a widespread/known issue, but didn't find anything conclusive, expect for a few similar reports, but very little follow-up information or detail.

 

I'm curious if anyone else has experienced this problem, or if there's someone out there with a bit of hardware expertise who could share some insight.

 

Thanks!

Andrew

 

Here are some console log screenshots:

crash.png

 

crash2.png

MacBook Pro (Retina, 13-inch, Early 2013), OS X Mavericks (10.9)

Posted on Jan 20, 2014 7:39 PM

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andrewbecks

Q: Kernel Panics - 2013 13" MacBook Pro with Retina Display

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  • Helpful answers

  • by Kappy,

    Kappy Kappy Jan 20, 2014 7:44 PM in response to andrewbecks
    Level 10 (271,101 points)
    Desktops
    Jan 20, 2014 7:44 PM in response to andrewbecks

    You need to post the panic log: Mac OS X- How to log a kernel panic.

  • by andrewbecks,

    andrewbecks andrewbecks Jan 20, 2014 7:49 PM in response to Kappy
    Level 1 (0 points)
    Jan 20, 2014 7:49 PM in response to Kappy

    Thanks, Kappy. Here is everythign from the /Library/Logs/DiagnosticReports directory from today:

     

      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
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      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
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      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      cl_kernels
    		<DAE25C85-C11D-4D53-9E1B-E58A9F6911E2>cl_kernels
      cl_kernels
    		<F0688B00-DFFF-4D54-91E7-7C251D62CA10>cl_kernels
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
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      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      com.microsoft.mbukernel14.3.9 (14.3.9)<57864ED6-EAE3-64B1-FDF8-C6DFB4F8EF50>/Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
      com.microsoft.wlmkernel14.3.9 (14.3.9)<55FFE62A-10D2-7C27-DFE2-77C3B481D385>/Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
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      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      com.microsoft.mbukernel14.3.9 (14.3.9)<57864ED6-EAE3-64B1-FDF8-C6DFB4F8EF50>/Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
      com.microsoft.wlmkernel14.3.9 (14.3.9)<55FFE62A-10D2-7C27-DFE2-77C3B481D385>/Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
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      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
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      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
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      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib

     

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      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      cl_kernels
    		<DAE25C85-C11D-4D53-9E1B-E58A9F6911E2>cl_kernels
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib

     

      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<D14913DB-47F1-3591-8DAF-D4B4EF5F8818>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib
      libsystem_kernel.dylib(2422.1.72)<C5641F6C-E271-380A-A656-AE4C04345602>/usr/lib/system/libsystem_kernel.dylib

  • by nbar,

    nbar nbar Jan 20, 2014 7:52 PM in response to andrewbecks
    Level 5 (6,980 points)
    Jan 20, 2014 7:52 PM in response to andrewbecks

    That's not a kernel panic, that's a piece of a crash report. Open up your Console Application and navigate to "System Diagnostic Reports." Look for a file beginning with "kernel_" and ending in ".panic". Post the most recent report in your reply. 

  • by Kappy,

    Kappy Kappy Jan 20, 2014 7:53 PM in response to andrewbecks
    Level 10 (271,101 points)
    Desktops
    Jan 20, 2014 7:53 PM in response to andrewbecks

    That is not a kernel panic log. Did you read the instructions? Are you sure you had a kernel panic?

     

    OS X- About kernel panics

    About "You need to restart your computer" (kernel panic) messages

    What's a "kernel panic"? (Mac OS X)

    Thunderbolt Update plaguing MacBook Pros with kernel panics | MacFixIt - CNET Reviews

  • by andrewbecks,

    andrewbecks andrewbecks Jan 20, 2014 7:57 PM in response to nbar
    Level 1 (0 points)
    Jan 20, 2014 7:57 PM in response to nbar

    Thanks. I appreciate your assistance with this. Here's all that I see in the System Diagnostic Reports, so I'm guessing it's not a kernel panic afterall.

     

    Any idea what might be causing this kernel/BootCache issue? I apologize for such a broad question, but I'm not having luck turning up any specific details about this particular situation.

     

    Screen Shot 2014-01-20 at 9.54.57 PM.png

  • by nbar,

    nbar nbar Jan 20, 2014 7:59 PM in response to andrewbecks
    Level 5 (6,980 points)
    Jan 20, 2014 7:59 PM in response to andrewbecks

    Can you explain in more detail what the actual issue you are experiencing is? Put the console logs aside and just explain the issue. Thanks.

  • by Kappy,

    Kappy Kappy Jan 20, 2014 8:11 PM in response to andrewbecks
    Level 10 (271,101 points)
    Desktops
    Jan 20, 2014 8:11 PM in response to andrewbecks

    You have not experienced a kernel panic. If you had then you would know it. Just because you don't understand something in the console logs does not mean there is something amiss.

     

    If you are experiencing a real problem then explain what that is. Log entries are only meaningful if they are connected to something that has happened during use.

  • by andrewbecks,

    andrewbecks andrewbecks Jan 21, 2014 5:31 PM in response to nbar
    Level 1 (0 points)
    Jan 21, 2014 5:31 PM in response to nbar

    Thanks so much for your patience. Here's what I'm expericing: My MacBook will lock up. Although I can still see all the windows on the screen and, if music is playing in the background, it continues, the mouse and keyboard become non-responsive. I've tried walking away and seeing if things recover after a certain period of time to no avail. It seems that the only option is to hard reboot by holding down the power button.

     

    I'm using the MacBook's internal mouse and trackpad - not any external items.

  • by hudzar,

    hudzar hudzar Jan 25, 2016 7:28 AM in response to andrewbecks
    Level 1 (0 points)
    Jan 25, 2016 7:28 AM in response to andrewbecks

    I encountered the same problem. Did you fix the problem andrewbecks? My MacBookPro freezed and then restarted, without a panic report though (I previously also had multiple panic reports).