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My Macbook Pro ran out of battery last night and wouldn't turn back on even when connected to power for a period of time. However, when I woke up, it did turn on. Is there a reason this happened and should I get it looked at?

7717 Views 27 Replies Latest reply: Jan 21, 2014 11:34 AM by Csound1 RSS
  • jefffffffff Calculating status...

    Hi Lex,

     

    It looks like you are the resident MBA battery expert here.  I have something installed/running that is killing my battery like.  My MBA is about 3 months old.

     

     

    Hardware Information:

              MacBook Air (13-inch, Mid 2013)

              MacBook Air - model: MacBookAir6,2

              1 1.3 GHz Intel Core i5 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              Intel HD Graphics 5000 - VRAM: 1024 MB

     

    System Software:

              OS X 10.8.5 (12F45) - Uptime: 3 days 1:19:36

     

    Disk Information:

              APPLE SSD SD0256F disk0 : (251 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        jeff (disk0s2) /: 250.14 GB (212.61 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

    USB Information:

              Apple Internal Memory Card Reader

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

              com.rim.driver.BlackBerryUSBDriverInt          (0.0.68)

              com.displaylink.driver.DisplayLinkDriver          (2.0 - SDK 10.6)

              com.panic.TransmitDisk.transmitdiskfs          (4.0.0)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist 3rd-Party support link

              [loaded] com.displaylink.displaylinkmanager.plist 3rd-Party support link

              [loaded] com.jungledisk.backupservice.plist 3rd-Party support link

              [loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link

              [loaded] com.smithmicro.vzwwirelessd.plist 3rd-Party support link

              [not loaded] com.teamviewer.teamviewer_service.plist 3rd-Party support link

              [loaded] net.sourceforge.MonolingualHelper.plist 3rd-Party support link

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [not loaded] com.displaylink.useragent-prelogin.plist 3rd-Party support link

              [loaded] com.displaylink.useragent.plist 3rd-Party support link

              [loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link

              [loaded] com.paragon.updater.plist 3rd-Party support link

              [not loaded] com.teamviewer.teamviewer.plist 3rd-Party support link

              [not loaded] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link

     

    User Launch Agents:

              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [loaded] com.BlueStacks.AppPlayer.LogRotator.plist 3rd-Party support link

              [loaded] com.BlueStacks.AppPlayer.Service.plist 3rd-Party support link

              [loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist 3rd-Party support link

              [loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist 3rd-Party support link

              [loaded] com.google.keystone.agent.plist 3rd-Party support link

     

    User Login Items:

              uHD-Agent

              iTunesHelper

              Dropbox

              Canon IJ Network Scanner Selector2

              vzwwirelessd

              Android File Transfer Agent

              AdobeResourceSynchronizer

     

    Internet Plug-ins:

              AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link

              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.1

              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link

              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update

              JavaAppletPlugin: Version: Java 7 Update 45 Outdated! Update

     

    Audio Plug-ins:

              AirPlay: Version: 1.7 - SDK 10.8

              iSightAudio: Version: 7.7.1 - SDK 10.8

     

    User Internet Plug-ins:

              BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 3rd-Party support link

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

              Java  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              SolidWorks eDrawings:          Version: 1.0A - SDK 10.4 3rd-Party support link

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                   3%          WindowServer

                   2%          EtreCheck

                   2%          DisplayLinkUserAgent

                   1%          DisplayLinkManager

                   1%          JungleDiskSimplyBackupService

     

    Top Processes by Memory:

              205 MB          Finder

              147 MB          Mail

              139 MB          WindowServer

              98 MB          Google Chrome

              90 MB          Dropbox

     

    Virtual Memory Information:

              3.96 GB          Free RAM

              2.16 GB          Active RAM

              825 MB          Inactive RAM

              1.08 GB          Wired RAM

              12.57 GB          Page-ins

              0 B          Page-outs

  • LexSchellings Level 5 Level 5 (5,485 points)

    Jeff, beautiful MBA! But a lot that is on it that I have not (or never) seen often, and some that I do not like.

    1. when possible uninstall everything Rim/Blackberry and android: these are not too well compatible.

    2. I am not really knowledgeable with Bluestacks / uHD-agent, but I suspect it is better when gone.

    3. Update Java: the new version has the settings field where you can set the sites that are allowed.

    4. I am certain, that you do not need all the "Adobe" items: in  the SSD / Library / InternetPlugins  folder delete the two Adobe PDFViewer plugins, the standard Safari plugins are as good or better.

    5. When you do not need the Paragon NTFS driver, uninstall it. It is compatible, but when you do not need it, let it go.

    6. Then there is another item I am not familiar with: Transmit (com.panic.transmitdisk.transmitdfs kext): I do not like non-apple apps that put in kexts. It may or may not really compatible. If you ever go to Mavericks, uninstall this app before you do.

    7. I am also not familiar with VZAccess, I can not imagine that you need that to do more than MLion., So uninstall seems good.

    8. SystemPreferences/Users&Groups/LogmeinItems: I would remove (with the minus sign underneath) the iTunesHelper (no problem but you do not need it continuously), uHDAgent (either uninstall that or at least use it manually), Android (should be gone after uninstall), AdobeResourceSynchronizer, vzwwirelessd (if it is still there).

    9. I suppose Jungle backup is compatible. I don't know it.

    All in all: not really bad, but a bit off side from "normal".

    Restart after taking action, and make a new list.

    Lex

  • jefffffffff Level 1 Level 1 (0 points)

    Ok here is the new one.  I cant remove vzaccessmanager its for my usb 4g modem.  I'm all for a minimal usabe install so I went thru both plist folers and removed anything that I felt no longer applied.  I thought I had gotten rid of all the teamviewer plists but its still there?

     

    Thanks, Jeff

     

     

     

    Hardware Information:

              MacBook Air (13-inch, Mid 2013)

              MacBook Air - model: MacBookAir6,2

              1 1.3 GHz Intel Core i5 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              Intel HD Graphics 5000 - VRAM: 1024 MB

     

    System Software:

              OS X 10.8.5 (12F45) - Uptime: 0 days 0:9:29

     

    Disk Information:

              APPLE SSD SD0256F disk0 : (251 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        jeff (disk0s2) /: 250.14 GB (213.32 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

    USB Information:

              Apple Internal Memory Card Reader

     

              DisplayLink StarTech USB32HDDVII

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

              com.rim.driver.BlackBerryUSBDriverInt          (0.0.68)

              com.displaylink.driver.DisplayLinkDriver          (2.0 - SDK 10.6)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist 3rd-Party support link

              [loaded] com.displaylink.displaylinkmanager.plist 3rd-Party support link

              [loaded] com.jungledisk.backupservice.plist 3rd-Party support link

              [loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link

              [loaded] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link

              [loaded] com.smithmicro.vzwwirelessd.plist 3rd-Party support link

              [not loaded] com.teamviewer.teamviewer_service.plist 3rd-Party support link

              [loaded] net.sourceforge.MonolingualHelper.plist 3rd-Party support link

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [not loaded] com.displaylink.useragent-prelogin.plist 3rd-Party support link

              [loaded] com.displaylink.useragent.plist 3rd-Party support link

              [loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link

              [loaded] com.paragon.updater.plist 3rd-Party support link

              [not loaded] com.teamviewer.teamviewer.plist 3rd-Party support link

              [not loaded] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link

     

    User Launch Agents:

              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [loaded] com.google.keystone.agent.plist 3rd-Party support link

     

    User Login Items:

              Dropbox

              Canon IJ Network Scanner Selector2

              vzwwirelessd

     

    Internet Plug-ins:

              FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link

              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

              Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link

     

    Audio Plug-ins:

              AirPlay: Version: 1.7 - SDK 10.8

              iSightAudio: Version: 7.7.1 - SDK 10.8

     

    User Internet Plug-ins:

              BlueStacks Install Detector: Version: Unknown

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

              Java  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              None

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                  16%          DisplayLinkManager

                   8%          WindowServer

                   5%          DisplayLinkUserAgent

                   2%          EtreCheck

                   2%          mds

     

    Top Processes by Memory:

              82 MB          Mail

              82 MB          Google Chrome

              82 MB          WindowServer

              74 MB          DisplayLinkManager

              74 MB          Dropbox

     

    Virtual Memory Information:

              6.05 GB          Free RAM

              1.12 GB          Active RAM

              181 MB          Inactive RAM

              668 MB          Wired RAM

              381 MB          Page-ins

              0 B          Page-outs

  • Csound1 Level 7 Level 7 (32,255 points)

    Allan Mac wrote:

     

    I can't see that running the battery till it shuts down is going to harm anything in your macbook, at a certain power level it will shut itself down and there is still a reserve in the battery to keep everything safe.

    Then you are way out of date, that would be an appropriate thing for a NiCad battery, about ten years sgo.

  • LexSchellings Level 5 Level 5 (5,485 points)

    Good work: see what it did for you in "virtual memory information" in the list!

    1. Teamviewer: download the Appcleaner app (free), drag the teamviewer icon on it form the applications folder: self explanatory. Maybe you have to reinstall the Teamviewer again to do this.

    2. Rim is still there: to remove use the Appcleaner app. If it is gone already, just remove the kext:   go to SSD/Library/Extensions/  folder and delete com.rim.driver.BlackBerryUSBDriverInt  (be careful there).

    3. Bluestacks: go to  username(jeff)/Library/InternetPlugins/   folder and delete the BlueStacks entry.

    4. Paragon ?  go to  SSD /Library/LaunchAgents/  folder and delete the com.paragon.updater.plist  .

    5. Monolingual ?  go to   SSD /Library/LaunchDaemons/  and delete the  net.sourceforge.MonolingualHelper.plist  .

    Restart.

    Lex


  • jefffffffff Level 1 Level 1 (0 points)

    Lex,

     

    Most of the directories you mentioned in your last post did not have the files in them that we expected:

     

     

    Hardware Information:

              MacBook Air (13-inch, Mid 2013)

              MacBook Air - model: MacBookAir6,2

              1 1.3 GHz Intel Core i5 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              Intel HD Graphics 5000 - VRAM: 1024 MB

     

    System Software:

              OS X 10.8.5 (12F45) - Uptime: 0 days 0:2:12

     

    Disk Information:

              APPLE SSD SD0256F disk0 : (251 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        jeff (disk0s2) /: 250.14 GB (213.55 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

    USB Information:

              Apple Internal Memory Card Reader

     

              DisplayLink StarTech USB32HDDVII

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

              com.rim.driver.BlackBerryUSBDriverInt          (0.0.68)

              com.displaylink.driver.DisplayLinkDriver          (2.0 - SDK 10.6)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist 3rd-Party support link

              [loaded] com.displaylink.displaylinkmanager.plist 3rd-Party support link

              [loaded] com.jungledisk.backupservice.plist 3rd-Party support link

              [loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link

              [loaded] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link

              [loaded] com.smithmicro.vzwwirelessd.plist 3rd-Party support link

              [not loaded] com.teamviewer.teamviewer_service.plist 3rd-Party support link

              [loaded] net.sourceforge.MonolingualHelper.plist 3rd-Party support link

     

    Launch Agents:

              [not loaded] com.displaylink.useragent-prelogin.plist 3rd-Party support link

              [loaded] com.displaylink.useragent.plist 3rd-Party support link

     

    User Launch Agents:

              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [loaded] com.google.keystone.agent.plist 3rd-Party support link

     

    User Login Items:

              Dropbox

              Canon IJ Network Scanner Selector2

              vzwwirelessd

     

    Internet Plug-ins:

              FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link

              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

              Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link

     

    Audio Plug-ins:

              AirPlay: Version: 1.7 - SDK 10.8

              iSightAudio: Version: 7.7.1 - SDK 10.8

     

    User Internet Plug-ins:

              BlueStacks Install Detector: Version: Unknown

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

              Java  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              None

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                  10%          DisplayLinkManager

                   3%          DisplayLinkUserAgent

                   2%          EtreCheck

                   2%          WindowServer

                   1%          mds

     

    Top Processes by Memory:

              74 MB          DisplayLinkManager

              74 MB          Dropbox

              74 MB          WindowServer

              57 MB          Mail

              41 MB          mds

     

    Virtual Memory Information:

              6.32 GB          Free RAM

              957 MB          Active RAM

              120 MB          Inactive RAM

              644 MB          Wired RAM

              292 MB          Page-ins

              0 B          Page-outs

  • Csound1 Level 7 Level 7 (32,255 points)

    LexSchellings wrote:

     

    Good work: see what it did for you in "virtual memory information" in the list!

    1. Teamviewer: download the Appcleaner app (free), drag the teamviewer icon on it form the applications folder: self explanatory. Maybe you have to reinstall the Teamviewer again to do this.

    TV 8 came with an uninstaller located in the TV App directory in Applications. I use TV 9 which does not (as far as I can find) include an uninstaller. I would consult TV, they are extremely helpful.

     

    FYI

     

    I find files related to TV 9 in these 2 locations (other than the Applications folder)

     

    MacintoshHd>Library>LaunchAgents>TeamViewer etc. delete all

     

    MacintoshHd>Library>LaunchDaemons>TeamViewer etc. delete all

     

    There are 2 files in the LaunchAgents folder and 1 in the LaunchDaemons folder,, TV also appears in the User login list (System Preferences>Users and Groups)

  • LexSchellings Level 5 Level 5 (5,485 points)

    @C    Hi C, indeed. How are you?

    @jeff:   you can see yourself in the list that the files are still there.

    Maybe you were in the wrong Library:

    there are THREE Libraries:

    Homefolder/Library with a LaunchAgents and an InternetPlugins folder  folder in it.

    SSD /Library  with a LaunchAgents folder and a LaunchDaemons folder and a InternetPlugins folder in it.

    SSD /System/Library   with a LaunchAgents folder and a LaunchDaemons folder and a InternetPlugins folder in it.

    Lex

  • jefffffffff Level 1 Level 1 (0 points)

    Thanks Lex I'm a fairly new Mac user.  I wasn't aware of the /system/library.

     

    Hardware Information:

              MacBook Air (13-inch, Mid 2013)

              MacBook Air - model: MacBookAir6,2

              1 1.3 GHz Intel Core i5 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              Intel HD Graphics 5000 - VRAM: 1024 MB

     

    System Software:

              OS X 10.8.5 (12F45) - Uptime: 0 days 0:1:42

     

    Disk Information:

              APPLE SSD SD0256F disk0 : (251 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        jeff (disk0s2) /: 250.14 GB (213.53 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

    USB Information:

              Apple Internal Memory Card Reader

     

              DisplayLink StarTech USB32HDDVII

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

              com.displaylink.driver.DisplayLinkDriver          (2.0 - SDK 10.6)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.displaylink.displaylinkmanager.plist 3rd-Party support link

              [loaded] com.jungledisk.backupservice.plist 3rd-Party support link

              [loaded] com.smithmicro.vzwwirelessd.plist 3rd-Party support link

     

    Launch Agents:

              [not loaded] com.displaylink.useragent-prelogin.plist 3rd-Party support link

              [loaded] com.displaylink.useragent.plist 3rd-Party support link

     

    User Launch Agents:

              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [loaded] com.google.keystone.agent.plist 3rd-Party support link

     

    User Login Items:

              Dropbox

              Canon IJ Network Scanner Selector2

              vzwwirelessd

     

    Internet Plug-ins:

              FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link

              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

              Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link

     

    Audio Plug-ins:

              AirPlay: Version: 1.7 - SDK 10.8

              iSightAudio: Version: 7.7.1 - SDK 10.8

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

              Java  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              None

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                  54%          JungleDiskSimplyBackupService

                   8%          mds

                   8%          DisplayLinkManager

                   7%          Google Chrome

                   2%          coreaudiod

     

    Top Processes by Memory:

              106 MB          Google Chrome

              90 MB          WindowServer

              74 MB          DisplayLinkManager

              74 MB          Dropbox

              66 MB          Mail

     

    Virtual Memory Information:

              5.88 GB          Free RAM

              1.32 GB          Active RAM

              135 MB          Inactive RAM

              682 MB          Wired RAM

              327 MB          Page-ins

              0 B          Page-outs

  • Csound1 Level 7 Level 7 (32,255 points)

    LexSchellings wrote:

     

    @C    Hi C, indeed. How are you?

    @jeff:   you can see yourself in the list that the files are still there.

    Maybe you were in the wrong Library:

    there are THREE Libraries:

    Homefolder/Library with a LaunchAgents and an InternetPlugins folder  folder in it.

    SSD /Library  with a LaunchAgents folder and a LaunchDaemons folder and a InternetPlugins folder in it.

    SSD /System/Library   with a LaunchAgents folder and a LaunchDaemons folder and a InternetPlugins folder in it.

    Lex

     

    Hi Lex,

     

    I'm well thanks, how are you?

     

    For my install of TV 8 and 9 there were no TV files in MacintoshHD (SSD)>System>Library, but as ever YMMV.

  • LexSchellings Level 5 Level 5 (5,485 points)

    Hi C, I agree with you. Checked that. Good point. Explain the OP to delete them, they may come from an old app install that we do not want at all. I did not think it through enough before, thanks for your help.

    Lex

  • LexSchellings Level 5 Level 5 (5,485 points)

    PS.  maybe we should ask John Daniel not only for the "old applications" but also the installed apps in the list....!

    I'll do that separately, if you support it.

    Lex

  • Csound1 Level 7 Level 7 (32,255 points)

    Yes, the op should delete every file in every library>launchagent or launchdaemon that has Teamviewer in the name.

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