spratt321

Q: Aperture freezes when trying to export photo

Everytime I edit a photo in Aperture, the program freezes when I try to export the photo.  Why?  I can't even "force close" the program, I have to turn off the computer!

iMac, Mac OS X (10.7.5)

Posted on Dec 22, 2013 4:01 PM

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Q: Aperture freezes when trying to export photo

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  • by léonie,

    léonie léonie Dec 23, 2013 9:37 AM in response to spratt321
    Level 10 (105,690 points)
    iLife
    Dec 23, 2013 9:37 AM in response to spratt321

    I can't even "force close" the program, I have to turn off the computer!

    Try to send a signal from the Terminal, as described in this user tip:

                     If Aperture is unresponsive, how to quit?

     

    Everytime I edit a photo in Aperture, the program freezes when I try to export the photo.

    What is your Aperture version?

    Have you tried any trouble shooting steps?

     

    First of all check, if you have enough free disk space for the export. The oprating system needs working space in addition to the size of the of the exported image file. Keep at least 10GB free.

     

    Where are you exporting to? To a folder on your system drive or an external drive? Do you have write permissions on that folder?

     

    Try to repair your Aperture library - see this Manual page:

    Repairing and Rebuilding Your Aperture Library: Aperture 3 User Manual

     

    If repairing the database  does not help, try "repair permissions" as well, and finally "Rebuild".  Make a backup of your library, before trying to rebuild.

     

    -- Léonie

  • by ets-otto,

    ets-otto ets-otto Jan 20, 2014 2:44 PM in response to léonie
    Level 1 (0 points)
    Jan 20, 2014 2:44 PM in response to léonie

    I have the same problem:

    Aperture is freezing when I try to export a photo (doesn't matter if export version, originals or metadata)

     

    I tried both Aperture 3.5 and 3.5.1

    Next I tried different Macs: 27" iMac 2012 and 15" MacbookPro 2010 both running 10.9.1

     

    And I tried all the other things that you usually do:

    - tried different source images: raw, jpg

    - restarted both Macs

    - quited all other programs/services

    - reinstalled Aperture

    - deleted plist file

    - deleted preferences files

    - ALFA: repaired permissions (ALFA = Aperture Library First Aid)

    - ALFA: repaired database

    - ALFA: rebuild database

     

    No changes. Aperture still freezes when I try to do any exporting (100% CPU, beachball and the "not responding" flag)

     

    Any other ideas what to do?

  • by léonie,

    léonie léonie Jan 21, 2014 2:19 PM in response to ets-otto
    Level 10 (105,690 points)
    iLife
    Jan 21, 2014 2:19 PM in response to ets-otto

    - deleted plist file

    - deleted preferences files

    Does that include the presets?

     

    If not, try if deleting the export presets will help:

     

    ~/Library/Application Support/Aperture/Export Presets.plist

     

    also, if necessary

    ~/Library/Application Support/Aperture/FileFolderPresets.plist

    ~/Library/Application Support/Aperture/FileNamingPresets.plist

     

    How to delete the presets is described here:  Aperture 3: Troubleshooting Basics

     

    -- Léonie

  • by ets-otto,

    ets-otto ets-otto Jan 21, 2014 11:17 PM in response to léonie
    Level 1 (0 points)
    Jan 21, 2014 11:17 PM in response to léonie

    Thanks léonie, but I already did that.

     

    The Problem was not in Aperture, but in the system save/choose-folder dialog. I noticed similiar behavior in other applications when I tried to save some files.

     

    I ended up reinstalling Mac OS X on the iMac and it solved the problem.

    However, not on my MacbookPro. So I looked which programs I had installed or updated within the last two weeks. It looks like the 1Password Deamon was the problem. After removing all of 1Password, Aperture (and all other applications) worked again.

  • by léonie,

    léonie léonie Jan 21, 2014 11:22 PM in response to ets-otto
    Level 10 (105,690 points)
    iLife
    Jan 21, 2014 11:22 PM in response to ets-otto

    . It looks like the 1Password Deamon was the problem. After removing all of 1Password, Aperture (and all other applications) worked again.

    Thanks for posting this. So that is one more little helper to watch out for, when looking for incompatible software.