Currently Being ModeratedNov 18, 2013 12:12 AM (in response to marcnol)
Try to set it up as new device, without using the latest backup afterwards, it might contain corrupt data or settings.
If your phone is working as expected after that, try to restore from the latest backup. If your problem comes back, your backup is not usable anymore and you'll have to start all over again from the scratch.
Currently Being ModeratedJan 21, 2014 3:09 PM (in response to marcnol)
I am having the exact same problem. I downloaded ios 7 the first time and my battery would get hit enough to literally burn my hand, so I called Apple and they told me to do a full factory restore using iTunes's on my desktop, which I did, though I had to use a friends computer because I run Linux on my PC, and it pretty much fixed the battery issue, although it does still randomly heat up the way it used once or twice a week maybe, but it started this freezing every few seconds for a few seconds. It is frustrating enough to consider the phone useless. My phone is only a few months old. When I purchased it before the release of ios 7 and if performed as expected, now it is useless because I followed the advice of Apple in downloading their latest software. I have Ubuntu on my PC and it is not easy for me to just keep doing complete restores multiple times to maybe or maybe not fix the issue. I wish that Apple would change their policy with AT&T, and allow customers to deal directly with AT&T for repairs/replacement. There is no Apple store in my town. I have already had to send my phone back to apple for repair before the release of ios 7, they sent me several refurbished phones with missing headphone jacks. Each time I sent a phone back I had to find and use an old att phone, get a different sim activated, twice, once for the temp phone and again when the new iPhone came. Luckily though by the 3rd replacement I was smart enough to check before I activated a new sim. Eventually Apple did send me a brand new iPhone 4 factory sealed which worked perfect up until I downloaded ios 7. I am so done with this mess. I have a life outside of dealing with Apple care and mailing and receiving iPhones. At this point I am sort of embarrassed to even request another replacement/repair, but at the same time I know this is not of my doing what so ever and it is not right that I am still dealing with this. I emailed senior apple advisor Lienna Bererra about my concerns, she was the advisor who oversaw my issues with refurbished iPhonezzz, I refuse to go through the motions another time, and I don't have what it takes to get all irate on the phone just to make my point. I should be able to swap my phone for an android phone at a local att location.