HT204621: Troubleshooting wireless mouse and keyboard issues

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twistyfate
Level 1 (0 points)

Q: Daffodil Wireless Mouse unable to connect to Mac OSX 10.6.8. - can anyone help?

I purchased a Daffodil Wireless Mouse WMS326 which is supposed to be compatible with my Mac OSX Version 10.6.8.  The mouse is turned on and the indicator light lit, however Bluetooth and Mouse programs in the System Preferences are not working.  It came with a little USB chip, and when I plug that in my Mac is viewing it as a keyboard, but says it is unrecognizeable.  I have downloaded all system updates, however nothing seems to work.

Daffodil Wireless Mouse, Mac OS X (10.6.8)

Posted on Jan 21, 2014 4:49 PM

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twistyfate

Q: Daffodil Wireless Mouse unable to connect to Mac OSX 10.6.8. - can anyone help?

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  • by Johnb-one,

    Johnb-one Johnb-one Jan 22, 2014 10:00 AM in response to twistyfate
    Level 4 (1,913 points)
    Desktops
    Jan 22, 2014 10:00 AM in response to twistyfate

    Gosh-I'd say you might have got hold of a stinker right there. Turn off bluetooth if not needed and reboot. I've tried to find your model of mouse on Daffodil's website, but they aren't much help. you could try getting either steermouse or usb overdrive *dunno if they're free, though*. Usually when you plug in the usb dongle, and ensure that the mouse has charged batteries and is turned on, it works, but this is sadly not the case. According to Daffodil, it ought to be plug n' play (or should that be plug n' pray?) . Apart from running disk utility and repairing permissions I don't know what else to do. Usually, these things just work. Heck, I found a usb corded mouse in the dumpster behind my condo. Plugged it in-it worked.

     

    sorry I couldn't be of more help

     

    John b