HT201359: How iTunes Store purchases are billed
Learn about How iTunes Store purchases are billed
Q: Cancellation of a purchase
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Jan 22, 2014 6:09 AMby AnaMusic,HelpfulMarie-France Mey wrote:
How can I cancel a purchase? I was billed on January 14th for an App with doesn't exist anymore!
To Contact iTunes Customer Service and request assistance
Or... Use this Link > Apple Support iTunes Store Contact
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by seventy one,Jan 22, 2014 6:45 AM
seventy one
Jan 22, 2014 6:45 AM
in response to Marie-France Mey
Level 6
(15,302 points)
PeripheralsWhich app was it. Did you try to buy an OS X app for your iOS system?
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Jan 22, 2014 8:59 AMby Marie-France Mey,I bought a German magazine subscription from Burda publishing house. I could not download it, therefore I contact the customer service of Burda. They were very surprised that I could buy this App, because they change it for another App a few month ago and they asked me to contact ITunes Store and to cancel the purchase. also I cannot find my ITunes account on my Ipad
