HT5582: iTunes Store: How iTunes Store purchases are billedLearn about iTunes Store: How iTunes Store purchases are billed
Currently Being ModeratedJan 22, 2014 6:09 AM (in response to Marie-France Mey)
Marie-France Mey wrote:
How can I cancel a purchase? I was billed on January 14th for an App with doesn't exist anymore!
To Contact iTunes Customer Service and request assistance
Or... Use this Link > Apple Support iTunes Store Contact
Currently Being ModeratedJan 22, 2014 7:10 AM (in response to Marie-France Mey)
You should have received an emailed receipt for the purchase. Use the Report a Problem link for the app to make your request.
Apple considers all sales final. What app? Why do you think it no longer exists?Mac mini (Late 2012), OS X Mavericks (10.9.1), iPhone 5, iPad 4 (iOS 7.0.4)
Currently Being ModeratedJan 22, 2014 8:59 AM (in response to Dah•veed)
I bought a German magazine subscription from Burda publishing house. I could not download it, therefore I contact the customer service of Burda. They were very surprised that I could buy this App, because they change it for another App a few month ago and they asked me to contact ITunes Store and to cancel the purchase. also I cannot find my ITunes account on my Ipad