paddy186

Q: Epson Perfection 1260 Photo scanner doesn't show up when connected to my Macbook pro

My epson perfection 1260 photo scanner doesnt show up on my macbook pro when connected.

 

The scanner makes a noise when the USB is inserted into the macbook pro.

 

Any ideas please?

MacBook Pro

Posted on Jan 19, 2014 5:09 AM

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Q: Epson Perfection 1260 Photo scanner doesn't show up when connected to my Macbook pro

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  • by sheila_m.,Helpful

    sheila_m. sheila_m. Jan 21, 2014 8:50 AM in response to paddy186
    Community Specialists
    Jan 21, 2014 8:50 AM in response to paddy186

    Hello paddy186,

     

    Thank you for the details of the issue you are experiencing with your scanner.  It sounds like you are not able to scan using your Epson Perfection 1260. 

     

    I am not sure if you have tried using the Image Capture application in conjunction with your scanner, but I recommend following the steps in the section titled "How to scan" in the following article if you have not tried scanning with Image Capture: 

     

    Mac Basics: Using a scanner

    http://support.apple.com/kb/ht4505

     

    If your scanner is not appearing in Image Capture, I recommend following the steps below:

    Follow these steps until the issue is addressed:

    1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
    2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
    3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    5. Delete the affected printer, then add the printer again.
    If the issue persists, try these additional steps:
    1. Reset the printing system, then add the printer again.
    2. If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    3. Contact the printer vendor or visit their website for further assistance.

    Additional Information

    Note: If your printer is wireless-capable, you should first add the printer to your network. Use the printer's control panel, or temporarily connect the printer to your Mac via USB.  For more details, see this article.

     

    You can find the full article here:

    Troubleshooting printer issues in OS X

    http://support.apple.com/kb/TS3147

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.

  • by chyzman,Helpful

    chyzman chyzman Jan 22, 2014 2:29 PM in response to paddy186
    Level 1 (5 points)
    Jan 22, 2014 2:29 PM in response to paddy186

    Unplugging and Plugging back in the power on my router worked.  The printer, fax, etc. showed up in Bonjour.