HT201342: Using your @icloud.com email address

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Juice23

Level 1 (0 points)

Q: Bought an ipad but the seller didn't erase his Apple ID. I don't have his #. I restored it it asked me for a Apple ID I tried to sign in with mine and it asked me for a different Apple ID. What can I do or am I stuck with a non working ipad? Pls help.

Bought an ipad but the seller didn't erase his Apple ID. I don't have his #. I restored it it asked me for a Apple ID I tried to sign in with mine and it asked me for a different Apple ID. What can I do or am I stuck with a non working ipad? Pls help.

iPad mini Wi-Fi, iOS 7.0.4

Posted on Jan 22, 2014 6:39 PM

I have this question too

Q: Bought an ipad but the seller didn't erase his Apple ID. I don't have his #. I restored it it asked me for a Apple ID I tried to s ... more

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by rbrylawski,

rbrylawski Jan 22, 2014 6:41 PM in response to Juice23
Level 6 (11,941 points)

Jan 22, 2014 6:41 PM in response to Juice23

Unless you can reach the previous owner, you are stuck with a nice shiny brick.
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by Diavonex,

Diavonex Jan 22, 2014 6:41 PM in response to Juice23
Level 9 (66,713 points)

Jan 22, 2014 6:41 PM in response to Juice23

If you do not have the Apple ID and Password of the previous owner, you will not be able to activate iPad.
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by Texas Mac Man,

Texas Mac Man Jan 22, 2014 6:47 PM in response to Juice23
Level 8 (46,611 points)

Jan 22, 2014 6:47 PM in response to Juice23

The previous user should have done this.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661http://support.apple.com/kb/HT5661

You may have bought a stolen iPad. Or get a refund from the seller.

 Cheers, Tom
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HT201342: Using your @icloud.com email address

Q: Bought an ipad but the seller didn't erase his Apple ID. I don't have his #. I restored it it asked me for a Apple ID I tried to sign in with mine and it asked me for a different Apple ID. What can I do or am I stuck with a non working ipad? Pls help.

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by rbrylawski,

by Diavonex,

by Texas Mac Man,

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Helpful answers