ILaura
Level 1 (0 points)

Q: Lightning to SD card camera reader not working.

I bought the Apple lightning to Sd card reader for my ipad mini only a week ago. The first time I used it it worked fine and I imported photos. The next day I tried to use it and it does not recognise it at all. I have plugged it in and unplugged it, turned ipad on and off and tried different sd cards.

 

Any ideas?... Please help I am really frustrated I only bought this so I could back photos up whilst travelling. Also I can not return the reader to the shop for at least a month.

 

Thanks in advance :)

iPad, iOS 7.0.4

Posted on Jan 20, 2014 8:28 AM

Close
ILaura

Q: Lightning to SD card camera reader not working.

  • All replies
  • Helpful answers

  • by matt00,

    matt00 Jan 22, 2014 1:57 PM in response to ILaura
    Level 5 (4,015 points)
    Jan 22, 2014 1:57 PM in response to ILaura

    Hey ILaura,

     

     

    Thanks for the question. The following resource provides basic information and troubleshooting steps for the Lightning to SD Card Camera Reader:

     

    iPad: Using the Apple iPad Camera Connection Kit

    http://support.apple.com/kb/HT4101

     

     

    Thanks,

     

    Matt M.

  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Jan 22, 2014 2:24 PM in response to ILaura
    Level 8 (46,611 points)
    Jan 22, 2014 2:24 PM in response to ILaura

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430

     

     Cheers, Tom

  • by ILaura ,

    ILaura ILaura Jan 22, 2014 7:28 PM in response to ILaura
    Level 1 (0 points)
    Jan 22, 2014 7:28 PM in response to ILaura

    Hi

     

    Thanks for your replies, I had already read the troubleshooting and I have just reset my Ipad.

    Still not working.

    Do you think there is a fault with the reader? It's strange that it worked once then stopped, it hasn't been damaged at all it's only been out of the box once. I wish I hadn't bothered spending the money on it :(

  • by rbrylawski,

    rbrylawski rbrylawski Jan 22, 2014 7:42 PM in response to ILaura
    Level 6 (11,929 points)
    Jan 22, 2014 7:42 PM in response to ILaura

    I'm assuming you're transfering pictures from SD card to your iPad.  Are you sure the pictures are named in the standard naming convention, which would look like:  DNS_0000  If they are not named in this fashion, they won't transfer using the Card Reader.

  • by ILaura ,

    ILaura ILaura Jan 22, 2014 7:54 PM in response to ILaura
    Level 1 (0 points)
    Jan 22, 2014 7:54 PM in response to ILaura

    Yes I am transferring from SD card. I don't know how they are named and I'm not sure how to check to be honest! I did manage to import pics on the first attempt though and nothing has changed since same camera, card and photos.

  • by rbrylawski,

    rbrylawski rbrylawski Jan 22, 2014 8:01 PM in response to ILaura
    Level 6 (11,929 points)
    Jan 22, 2014 8:01 PM in response to ILaura

    If nothing has changed, you may just have a defective card reader.  Do you have the photos app open before you connect the card reader and insert the SD card?

  • by ILaura ,

    ILaura ILaura Jan 22, 2014 8:16 PM in response to rbrylawski
    Level 1 (0 points)
    Jan 22, 2014 8:16 PM in response to rbrylawski

    I have tried before and after opening the photos app. No joy! :)

  • by rbrylawski,

    rbrylawski rbrylawski Jan 22, 2014 8:25 PM in response to ILaura
    Level 6 (11,929 points)
    Jan 22, 2014 8:25 PM in response to ILaura

    Sorry to say you likely have a defective SD Card Reader.  Sorry.  The good news is Apple will replace it.

     

    I would however take your iPad and your SD card with you to the Apple Store to make sure it works before you leave.

  • by ILaura ,

    ILaura ILaura Jan 22, 2014 11:46 PM in response to rbrylawski
    Level 1 (0 points)
    Jan 22, 2014 11:46 PM in response to rbrylawski

    I thought so.... Just thought I would ask in case I was missing anything.

     

    Thank you for all the replies!

  • by centerice3,

    centerice3 centerice3 Jul 14, 2015 3:47 PM in response to ILaura
    Level 1 (0 points)
    iPhone
    Jul 14, 2015 3:47 PM in response to ILaura

    OK, This is how you need to do it. You CANNOT copy pic files to a SD card then plug that SD card into your lightning card reader. The card has to be taken directly from camera. Pics must be in a sub directory, most often a DICM folder. Your camera formats SD cards automatically with a sub directory.  If you take SD card directly from camera, plug the card into the SD/lightning reader, it opens you photo library and it begins loading your photos. You then do either a selective or complete import. It has nothing to do with upgrading OS to 7 or any other. I just transferred a bunch of photos and I use IOS8.4. As far as genuine Apple SD/lightning adapter, mine was purchased on Amazon in 2012 and is a genuine Apple accessory so I really can't say if any non-apple readers will work. Hope this helps.