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Sunny Fareed

Q: my phone stopped working after making a data reset

how to restore my phone

iPhone 3G, iOS 4.2

Posted on Jan 23, 2014 5:55 AM

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Q: my phone stopped working after making a data reset

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  • by brad805,

    brad805 brad805 Jan 23, 2014 12:16 PM in response to Sunny Fareed
    Level 5 (7,345 points)
    Jan 23, 2014 12:16 PM in response to Sunny Fareed

    Perform DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode.