HT203206: Fix unexpected quits or launch issues in iTunes for Windows
Learn about Fix unexpected quits or launch issues in iTunes for WindowsQ: Gentlemen, Your upgrade for ITunes version ll.1.4 has failed to load. And reloading does nothing but raise my blood pr ... Gentlemen, Your upgrade for ITunes version ll.1.4 has failed to load. And reloading does nothing but raise my blood pressure. I am not alone with this experience as I go on line I see the ITune world getting the MSVCR80.dll missing message . Wassup??? more
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by turingtest2,Jan 23, 2014 6:30 PM in response to donald e from california.
turingtest2
Jan 23, 2014 6:30 PM
in response to donald e from california.
Level 10 (87,100 points)
Apple TVGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
- iTunes
- Apple Software Update
- Apple Mobile Device Support (If this won't uninstall press on)
- Bonjour
- Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2