ageorge8

Q: "MSVCR80.dll Missing"

iTunes no longer starts on my PC the message is: this program cannot start  "MSVCR80.dll Missing".   This program has operated well for months and I have made no alterations other than attempting to install the latest update, what should I do?

Windows 7

Posted on Jan 22, 2014 7:05 PM

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Q: "MSVCR80.dll Missing"

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  • by Landon26,

    Landon26 Landon26 Jan 23, 2014 10:39 PM in response to superplum
    Level 1 (0 points)
    Jan 23, 2014 10:39 PM in response to superplum

    Apple Mobile Device Support won't even uninstall from my computer, I have gotten rid of viruses easier than this... arrg

  • by iTunescustomer,

    iTunescustomer iTunescustomer Jan 23, 2014 10:50 PM in response to otacon72
    Level 1 (15 points)
    Jan 23, 2014 10:50 PM in response to otacon72

    thank you, Thank You, THANK YOU!

    This fixed it.

    iTunes running completely normal again, nothing was lost.

    I was really sweating it there. I've never had to uninstall iTunes or the other programs before.

    I would like to note that when I tried to uninstall the Apple Mobile Device Support, it didn't appear to come off.

    Nonetheless, I downloaded, reinstalled and now I can sleep better ...(until the next "update", that is)

  • by iTunescustomer,

    iTunescustomer iTunescustomer Jan 23, 2014 10:51 PM in response to Landon26
    Level 1 (15 points)
    Jan 23, 2014 10:51 PM in response to Landon26

    I just saw your reply and I had the same thing happen.

    All the other programs appeared to come off, and then I rebooted, then reinstalled, and it worked for me.

  • by owen02,

    owen02 owen02 Jan 23, 2014 10:54 PM in response to wooster33
    Level 1 (0 points)
    Jan 23, 2014 10:54 PM in response to wooster33

    im having the same problem as wooster33

  • by cura22,

    cura22 cura22 Jan 23, 2014 11:10 PM in response to mspanner
    Level 1 (0 points)
    Jan 23, 2014 11:10 PM in response to mspanner

    Thank you mspanner! I had the same problems as everyone after updating tonight. I uninstalled everything by Apple and reinstalled the new itunes 11.1.4. Now it's running again.

     

    I tried to uninstall only itunes and Bonjour, but still got the same error message. After uninstalling all products by Apple, I was able to reinstall without getting the error message about msvcr80.dll

     

    Mike

  • by jaco.01,

    jaco.01 jaco.01 Jan 24, 2014 1:04 AM in response to ageorge8
    Level 1 (0 points)
    Jan 24, 2014 1:04 AM in response to ageorge8

    Followed mspanner's advise and it worked. I struggled to uninstall Apple Mobile Device Support - then I "repaired" Apple Mobile Device Support , which did not work, but just after I "repaired" it, I was able to uninstall Apple Mobile Device Support. Thereafter, I installed new iTunes (administrator) and it works fine again. Thanks Apple for wasting 3 hours of my time!!

  • by ms. joy,

    ms. joy ms. joy Jan 24, 2014 2:25 AM in response to mspanner
    Level 1 (0 points)
    Jan 24, 2014 2:25 AM in response to mspanner

    This worked for me.  Thanks for the information!!

  • by dremayeda,

    dremayeda dremayeda Jan 24, 2014 2:46 AM in response to Anna_H
    Level 1 (0 points)
    Jan 24, 2014 2:46 AM in response to Anna_H

    well, I have the same problem.  I hope this doesn't screw up my other software.

  • by Peval,

    Peval Peval Jan 24, 2014 3:19 AM in response to otacon72
    Level 1 (4 points)
    Wireless
    Jan 24, 2014 3:19 AM in response to otacon72

    I have the same problem.

    The otacon72 solution did work to me at all.

    I read thet uninstalling as you wrote nad installing a fresh 11.1.3 will work.

    I cannot find the Itunes W7 64 Bit 11.1.3.

    Any idea?

    Many thanks.

  • by turingtest2,

    turingtest2 turingtest2 Jan 24, 2014 3:26 AM in response to Peval
    Level 10 (87,851 points)
    Apple TV
    Jan 24, 2014 3:26 AM in response to Peval

    Try again...

     

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)

     

    Remove all of these items in the following order:

    • iTunes
    • Apple Software Update
    • Apple Mobile Device Support (if this won't uninstall press on)
    • Bonjour
    • Apple Application Support

     

    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.

     

     

    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8. Some users may need to follow all the steps in the appropriate support document which includes some additional manual file and folder deletions not mentioned above.

     

    tt2

  • by AnyaG,

    AnyaG AnyaG Jan 24, 2014 4:24 AM in response to ageorge8
    Level 1 (0 points)
    Jan 24, 2014 4:24 AM in response to ageorge8

    Same happend with me....

    Want a solution fast! Can't use ma iPod!!!

     

    very annoying!!

  • by Peval,

    Peval Peval Jan 24, 2014 6:50 AM in response to turingtest2
    Level 1 (4 points)
    Wireless
    Jan 24, 2014 6:50 AM in response to turingtest2

    I have W7 64 Bit.

    The problem started when this morning the iTunes update to 11.1.4 failed.

    I copied manually MSVCR80.DLL (64 bit version) into both System32 and SysWOW64 folders.

    regsvr32 of both fails too.

     

    NOTE: I have a laptop also running W7 64 and iTunes 11.1.3 without any problem even if the above DLL is also missing into both bolders.

    So I think that the error related to the MSVCR80.DLL is misleading.

     

    Unistalled all the Apple sw:

     

    • iTunes
    • Apple Software Update
    • Apple Mobile Device Support
    • Bonjour
    • Apple Application Support ( I Don't have this in the Program and Feature list)

    Reboot.

    Downloaded iTunes 11.1.3 (the one I had before) and installed it.

    Now the problem is:

    Error 7 ( Windows Error 193).

    Bought, downloaded and installed RegCurePro.

    Run the check and fix.

    Nothing changed.

    I did the Uninstall/Re-Install many times this morning.

    The problem still remains.

    Installe the .NET Framwork 4.0 fix.

    The Problem is still there!

     

    I'm desperated!

    I need to update iPad folders and App and I cannot do anything.

     

    I need a real solution.

    Something that really works.

     

    How can it be that Apple wrote an application such as iTunes that can ealisy damaged by the terrible Windows OS?

     

    Many thanks.

  • by folmonty,

    folmonty folmonty Jan 24, 2014 6:42 AM in response to otacon72
    Level 1 (0 points)
    Jan 24, 2014 6:42 AM in response to otacon72

    Thanks to otacon72 for the straight forward fix.  Mine was on a Win7 64bit machine.  Everything as it should be now.  Many thanks!

  • by turingtest2,

    turingtest2 turingtest2 Jan 24, 2014 6:43 AM in response to Peval
    Level 10 (87,851 points)
    Apple TV
    Jan 24, 2014 6:43 AM in response to Peval

    Did you try the additional tweaks in step two of HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8? These include some manual file and folder deletions not mentioned elsewhere.

     

    tt2

  • by Peval,

    Peval Peval Jan 24, 2014 6:51 AM in response to turingtest2
    Level 1 (4 points)
    Wireless
    Jan 24, 2014 6:51 AM in response to turingtest2

    Please see my previous Post for more details.

    Thanks.

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