realMacMark
Level 1 (95 points)

Q: iCloud problem with Mail.app

When i turn off "Documents & Data" in System Preferences -> iCloud then everything is fine in Mail.app.

 

When i turn it on, then every change / edit in Signature settings or Smart Mailboxes in Mail.app  is lost after restarting Mail.app. This is a problem only with my one user account in OS X. A test account is without problems. I see these message in log files when starting Mail.app:

 

25.12.12 16:40:00,987 librariand[360]: unable to get mobile documents URL

25.12.12 16:40:00,987 librariand[360]: error in _handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

25.12.12 16:40:01,173 Mail[835]: Using V2 Layout

25.12.12 16:40:01,178 librariand[360]: unable to get mobile documents URL

25.12.12 16:40:01,178 librariand[360]: error in _handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

25.12.12 16:40:01,182 librariand[360]: unable to get mobile documents URL

25.12.12 16:40:01,182 librariand[360]: error in _handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

25.12.12 16:40:01,187 librariand[360]: unable to get mobile documents URL

25.12.12 16:40:01,187 librariand[360]: error in _handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

25.12.12 16:40:01,397 librariand[360]: unable to get mobile documents URL

25.12.12 16:40:01,398 librariand[360]: error in _handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

25.12.12 16:40:01,401 librariand[360]: unable to get mobile documents URL

25.12.12 16:40:01,401 librariand[360]: error in _handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

25.12.12 16:40:01,404 librariand[360]: unable to get mobile documents URL

25.12.12 16:40:01,404 librariand[360]: error in _handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

25.12.12 16:40:01,450 librariand[360]: unable to get mobile documents URL

25.12.12 16:40:01,450 librariand[360]: error in _handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

25.12.12 16:40:01,454 librariand[360]: unable to get mobile documents URL

25.12.12 16:40:01,454 librariand[360]: error in _handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

25.12.12 16:40:01,486 librariand[360]: unable to get mobile documents URL

25.12.12 16:40:01,486 librariand[360]: error in _handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

25.12.12 16:40:01,490 librariand[360]: unable to get mobile documents URL

25.12.12 16:40:01,490 librariand[360]: error in _handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

25.12.12 16:40:01,494 librariand[360]: unable to get mobile documents URL

25.12.12 16:40:01,494 librariand[360]: error in _handle_client_request: LibrarianErrorDomain/10/Unable to configure the collection.

25.12.12 16:40:02,170 Mail[835]: *** -[IADomainCache init]: IA domains cache is out of date.

OS X Mountain Lion

Posted on Dec 25, 2012 7:56 AM

by realMacMark,Solvedanswer
realMacMark realMacMark
Level 1 (95 points)
A:

Fixed here: https://discussions.apple.com/message/20821454#20821454

Posted on Jan 10, 2013 1:24 PM

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realMacMark

Q: iCloud problem with Mail.app

  • All replies
  • Helpful answers

  • by realMacMark,

    realMacMark realMacMark Dec 31, 2012 4:04 AM in response to realMacMark
    Level 1 (95 points)
    Dec 31, 2012 4:04 AM in response to realMacMark

    When i have "Documents & Data" checked in System Preferences for iCloud then no .mailsignature files are created or written in ~/Library/Mail/V2/MailData/Signatures directory when i edit create signatures in Mail's preferences.

     

    When i uncheck "Documents & Data" in System Preferences for iCloud the .mailsignature files are written.

     

    I guess it is a migration / upgrade problem for Mail on this OS X user account since i have no problem on my other Mac with it and also no problem on the same Mac using a fresh OS X user account.

  • by realMacMark,Solvedanswer

    realMacMark realMacMark Jan 10, 2013 1:24 PM in response to realMacMark
    Level 1 (95 points)
    Jan 10, 2013 1:24 PM in response to realMacMark

    Fixed here: https://discussions.apple.com/message/20821454#20821454

  • by pigg,

    pigg pigg Aug 21, 2013 11:14 AM in response to realMacMark
    Level 1 (0 points)
    Aug 21, 2013 11:14 AM in response to realMacMark

    I have the same problem, but I'd rather not go through the hassle of creating another account and moving the data. If anyone has other suggestions, please let me know.

     

    If you have this problem, I found a workaround.

     

    1. turn off iCloud Documents & Data

    2. create/modify a signature or saved mailbox

    3. turn on iCloud Documents & Data

  • by FUZZY DUNL0P,

    FUZZY DUNL0P FUZZY DUNL0P Jan 24, 2014 6:12 AM in response to pigg
    Level 1 (4 points)
    Jan 24, 2014 6:12 AM in response to pigg

    Pigg's much simpler solution worked for me. Thanks for that!

  • by Philipp Metzler,

    Philipp Metzler Philipp Metzler Apr 2, 2014 2:57 AM in response to realMacMark
    Level 1 (5 points)
    Apr 2, 2014 2:57 AM in response to realMacMark

    I had to do the following to restore the signatures and mail rules:

     

    1. Quit Apple Mail

     

    2. Turn of these settings: System settings / iCloud:

        [ ] Mail

        [ ] Documents & Data

     

    3. Copy the old Rules to the new location:

        cd /Users/phil/Library/Mail/V2/MailData

     

        cp "/Volumes/TimeMachine/Backups.backupdb/Computername/Latest/Macintosh HD/Users/phil/Library/Mail/V2/MailData/RulesActiveState.plist" .

        cp "/Volumes/TimeMachine/Backups.backupdb/Computername/Latest/Macintosh HD/Users/phil/Library/Mail/V2/MailData/SyncedRules.plist" .

        cp "/Volumes/TimeMachine/Backups.backupdb/Computername/Latest/Macintosh HD/Users/phil/Library/Mail/V2/MailData/SyncedRules.plist" UnsyncedRules.plist

        cp "/Volumes/TimeMachine/Backups.backupdb/Computername/Latest/Macintosh HD/Users/phil/Library/Mail/V2/MailData/MessageRules.plist" .

     

        rm -rf Signatures

        cp -r "/Volumes/TimeMachine/Backups.backupdb/Computername/Latest/Macintosh HD/Users/phil/Library/Mail/V2/MailData/Signatures" .

     

    4. Restart Apple Mail. The old rules and newly copied rules are both there. So I deleted the old rules.

     

    5. System settings / iCloud:

        [ ] Mail

        [x] Documents & Data

     

    6. As old rules moved mails to wrong mailboxes I had to identify these old wrong mailboxes and apply the restored rules to them.

     

    If Apple Mail didn't find the old (wrong) mailboxes it created it new and placed the emails in there. So no emails were lost!