DSpa
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Q: How do I break an incorrect email thread on my iPhone?

My iPhone has incorrectly threaded 3 emails that have no relation to each other (other than no subject in the subject line).  How do I break the thread as they are not related and from different senders?  This is not the case in my email on my MacBook Air from the same senders to the same email account.  They are all separate.  It occurs only on the iPhone.  (iPhone 5 with OS 7.0.4)

iPhone 5, iOS 7.0.4

Posted on Jan 24, 2014 9:32 AM

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DSpa

Q: How do I break an incorrect email thread on my iPhone?

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  • Helpful answers

  • by AmishCake,

    AmishCake AmishCake Jan 24, 2014 9:38 AM in response to DSpa
    Level 6 (9,376 points)
    Jan 24, 2014 9:38 AM in response to DSpa

    Are you possibly viewing the "All Inboxes" folder instead of the individual email accounts?

  • by DSpa,

    DSpa DSpa Jan 24, 2014 9:44 AM in response to AmishCake
    Level 1 (0 points)
    Jan 24, 2014 9:44 AM in response to AmishCake

    Yes, and this is typical.  They are all messages into the same individual email account as well.  Can the thread be broken by me or will it just continue to add messages that have no subject into the thread?  Why would it do it under All Inboxes when it doesn't do it under the inbox that they are all in in the first place?

  • by Kilgore-Trout,Helpful

    Kilgore-Trout Kilgore-Trout Jan 24, 2014 9:49 AM in response to DSpa
    Level 7 (32,519 points)
    iPad
    Jan 24, 2014 9:49 AM in response to DSpa

    The issue is the "no subject". Mail in iOS threads by subject, and is treating the blank subject as a discrete text string. Consequently, it thinks they go together. You can turn off "Organize by thread" in the settings app, but obviously that would disengage any other threads you may wish to keep together.