palminha

Level 1 (0 points)

Q: when I turn it on it stays blank with a folder sign and a question mark?

I need help to understand what to do and where to go!?

MacBook Pro

Posted on Jan 24, 2014 7:40 AM

I have this question too

Q: when I turn it on it stays blank with a folder sign and a question mark?

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by Sumesh_22,

Sumesh_22 Jan 26, 2014 6:04 AM in response to palminha
Level 4 (1,010 points)

Jan 26, 2014 6:04 AM in response to palminha

Reinstall Os x lion without losing current data and settings.

http://support.apple.com/kb/PH3878?viewlocale=en_US

When you turn on your Mac press and hold Command+ R key on your keyboard and follow the process as mentioned in above Apple Support kb.
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