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ipad2 lost sound after ios7 update

7808 Views 31 Replies Latest reply: Feb 25, 2014 4:30 AM by madref RSS Branched to a new discussion.
  • 335Blues Calculating status...
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    Oct 20, 2013 8:58 AM (in response to cb7474)

    I've tried every fix I've found on the 'net for this, and still cannot get it working.

    Rarely, the speaker works with Siri and Music for about 3-5 seconds, then quits, and I start applying the fixes over again.... I think we need to wait until Apple publishes another patch ......

  • cb7474 Calculating status...
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    Oct 20, 2013 7:28 PM (in response to mikedlong)

    I am still having a sound problem with my iPad 2 as well. Contacted Apple Support and have gone to the Apple Store, and still no resolution.  Does anyone have any further suggestions ???

  • spalady1 Calculating status...
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    Oct 23, 2013 10:19 PM (in response to 335Blues)

    No sound and curiously no sound bar showing up on the screen when I do try to increase or decrease sound. I have done all of the suggestions numerous times, including restarting and updating on computer. The only sound I can get is when I go to settings>sounds> ringtones. Now why do I have ringtones on my ipad?

    Anyway, no fixes, nothing from Apple and it is totally frustrating. Will call them tomorrow.

  • Cezarbac Calculating status...
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    Nov 22, 2013 11:04 PM (in response to mikedlong)

    Hey guys. Try the side switch. Mine was binded to mute de device, instead of locking. This you can find in the Settings -> General section. After switch the switch, the sounds has come back instantly.

    Hope this help you as well.

  • spalady1 Level 1 Level 1 (0 points)
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    Nov 23, 2013 10:59 AM (in response to cb7474)

    I went to the Apple store (FREE appointment with the Genuis bar if you need it, go). Believe it or not, after literally 3 hours on line with support, the guy at the store took my ipad, blew out the 30pin port (where you plug in your adapter) and that was it! He said lint gets in these and keeps the sound from working. Also, check your earplug to make sure it is not clogged.

    Worked for me, I am back up and running.

    Best of luck

  • unrulyguides Calculating status...
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    Dec 3, 2013 2:10 PM (in response to mikedlong)

    I had sound but it was horrible. And through the headphones was worse. Found this on another thread and it worked for me, even after turning off an don again. 

     

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)

     

    The button is on the endogenous of the device and the round button on the front for those who do not know.  I have and ipad2 and so Farsi good.

  • JamerUK Level 1 Level 1 (5 points)
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    Jan 7, 2014 11:32 AM (in response to spalady1)

    This worked for me too, weird

  • spalady1 Level 1 Level 1 (0 points)
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    Jan 7, 2014 10:15 PM (in response to JamerUK)

    I am back to no sound. Have done everything, reboot, restore, hard start, reset, blown out the fuzz in the ports...

    Nothing. I am so hating this. Will head back to Genius Bar and see if they can fix. Anything new to try?

  • spalady1 Level 1 Level 1 (0 points)
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    Jan 10, 2014 4:27 PM (in response to spalady1)

    Newest fix. Just back from the 'Genius bar' with my ipad, which is an ipad 3. My problem apparently is a bad sound chip... and will cost $299. to fix! but the guy working today showed me a work around. I have the camera connection kit from apple and when I plug it into the 30pin slot, I GET ITUNES WORKING!  Ok, not a great fix, but it works and I will not spend $300 on a part that I think should never have gone out. Even genius guy said it was weird.

    So, if your sound still isn't working and you have this camera connection kit, try it. They have them at the genius bar and used a test one for me first to make sure this would work.

     

    Apple really needs to fix this problem there are over 4K people talking about this!

  • spalady1 Level 1 Level 1 (0 points)
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    Jan 10, 2014 4:29 PM (in response to 335Blues)

    See response from me. I found a weird but final fix for this irritating problem

  • June50 Calculating status...
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    Jan 25, 2014 11:08 AM (in response to cb7474)

    You may not believe this tried all kinds of things,found a reply on the forum as to loss of sound on ipad2.put alcohol the end off the charger cable and put this in the charger port,up and running well ,I just smeared Vodka on my finger then onto the charger plug?  It worked a treat hope it works for others.

  • jgowrie Level 1 Level 1 (10 points)
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    Jan 26, 2014 7:07 AM (in response to mikedlong)

    I have an iPad2 and an iPhone 4s - I am experiencing the loss of sound on the iPad2 but it's not a total loss of sound.. this is only happening on some apps and some videos that are on some websites.  There is not real rhyme or reason that I can determine.  I have sound when playing iTunes music but not within certain games.. i.e. bejewled blitz and Candy Crush are two which have not sound.  This is not the case .....

     

    Wow, nevermind... Wife just handed me the iPad which is hers... MUTE BUTTON WAS ON!

  • joymal Calculating status...
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    Feb 24, 2014 5:43 AM (in response to Carolyn Samit)

    I did all you said and it worked wonderfully. Thankyou.

  • madref Calculating status...
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    Feb 24, 2014 11:46 PM (in response to mikedlong)

    i had this problem after udating to ios6 on my ipad and after updating to ios 7.

    i fixed this problem this way twice

    get into your ipad root directory and go to

    /System/Library/LaunchDeamons and locate the file com.apple.iapd.plist

     

    And boom there's your sound

  • spalady1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 25, 2014 12:06 AM (in response to madref)

    Where is the iPad root directory?

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