HT201400: If you can’t connect to the iTunes Store
Learn about If you can’t connect to the iTunes Store
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by King_Penguin,Jan 26, 2014 11:39 AM in response to haroldfromlafollette
King_Penguin
Jan 26, 2014 11:39 AM
in response to haroldfromlafollette
Level 10 (133,666 points)
iTunesWe are fellow users here on these forums, we won't know why.
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on them.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page