HT203206: Fix unexpected quits or launch issues in iTunes for Windows

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AML1010

Q: iTunes update problems

After attempting to download the new iTunes update on Windows Vista, I'm now getting an error message that iTunes cannot be found. I've tried downloading iTunes again. No luck. Anyone else having this issue?

Windows Vista

Posted on Jan 26, 2014 1:39 PM

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Q: iTunes update problems

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  • by emuskoka,Helpful

    emuskoka emuskoka Jan 26, 2014 1:43 PM in response to AML1010
    Level 1 (5 points)
    Jan 26, 2014 1:43 PM in response to AML1010

    Hi, yes I have not been able to re-install ITunes and I have Windows Vista.  I had someone call me from Apple support and we spent almost an hour unistalling what I had installed and trying to re-install and it still won't install properly.  She was supposed to call back, but the day must have got busy.  So still can't install ITunes.

  • by AML1010,

    AML1010 AML1010 Jan 26, 2014 2:57 PM in response to emuskoka
    Level 1 (0 points)
    Jan 26, 2014 2:57 PM in response to emuskoka

    After reading in other forums, it sounds like there is a problem with the update. I guess we will have to wait for Apple to fix it. Thanks for replying!

  • by emuskoka,

    emuskoka emuskoka Jan 26, 2014 6:16 PM in response to AML1010
    Level 1 (5 points)
    Jan 26, 2014 6:16 PM in response to AML1010

    Thank you too for the information.  I was told it is Mircorsoft's problem but I think you're right. I think we will have to wait for Apple to fix it.