PRWool

Q: maps will not start

Maps is refusing to start up, icon bounces but no program?

Mac Pro (Early 2009), OS X Mavericks (10.9.1), maps will not start

Posted on Jan 26, 2014 8:54 AM

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Q: maps will not start

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  • by Linc Davis,

    Linc Davis Linc Davis Jan 26, 2014 9:32 AM in response to PRWool
    Level 10 (207,963 points)
    Applications
    Jan 26, 2014 9:32 AM in response to PRWool

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

     

    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • by PRWool,

    PRWool PRWool Jan 26, 2014 1:48 PM in response to Linc Davis
    Level 1 (0 points)
    Jan 26, 2014 1:48 PM in response to Linc Davis

    26/01/2014 21:34:19.501 Maps[934]: Unable to load nib file: MainMenu, exiting

    26/01/2014 21:34:19.503 com.apple.launchd.peruser.502[244]: (com.apple.Maps.28544[934]) Exited with code: 1

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Jan 26, 2014 2:09 PM in response to PRWool
    Level 10 (207,963 points)
    Applications
    Jan 26, 2014 2:09 PM in response to PRWool
    You ran a defective third-party "utility" such as "CleanMyMac" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system.
       
    The first thing you need to do is remove that software, if you know what it is, according to the developer's instructions. Never install it, or anything like it, again. Then see below.

      

    If you don't already have a current backup, back up all data, then reinstall the OS. You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

      

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

      

    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.

  • by Daren Pearson,

    Daren Pearson Daren Pearson Aug 30, 2014 11:03 AM in response to PRWool
    Level 1 (39 points)
    Safari
    Aug 30, 2014 11:03 AM in response to PRWool

    same issue here. Is Onyx an issue and should i remove it too? 

     

    I am backing up and going to reinstall from the app store download of mavericks

     

    any thoughts?

     

    Cheers in advance