GNIL1

Q: Pages keeps crashing after new update, Pages keeps crashing after new update

I've recently updated my pages app. Ever this then it has practically been un usable. It constantly crashes, and is really slow once it finally opens. Or if I type some text, half way through the app will stop working and lose everything I have just written. It's very frustrating as I use the app all day for work. This then means I have to ask for the details again, which is embarrassing.

I don't understand the point if bringing out an update that clearly doesn't work or benefit the users.

Please fix this as soon as possible apple. There have been multiple complains and still nothing has been resolved.

 

Yours Faithfully

Gnil1

iPad (3rd gen) Wi-Fi + Cellular, iOS 7.0.3

Posted on Oct 27, 2013 5:48 AM

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Q: Pages keeps crashing after new update, Pages keeps crashing after new update

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  • by ymm424,

    ymm424 ymm424 Jan 4, 2014 12:38 PM in response to iGeekPhonePad
    Level 1 (0 points)
    Jan 4, 2014 12:38 PM in response to iGeekPhonePad

    Having read through this thread I followed what seems to be the logical course of action...stop saving your documents with/to iCloud.  I just turned it off...now to try typing my pages document YET AGAIN!  It keeps getting stalled and then wiped out entirely...hopefully this does it.  I'll confirm later.

  • by Luacintilante,

    Luacintilante Luacintilante Jan 7, 2014 3:53 AM in response to GNIL1
    Level 1 (0 points)
    Jan 7, 2014 3:53 AM in response to GNIL1

    I just solved the issue, and I discover that after numbers start crashing. I create a folder on my mac inside the alias of icloud inside the folder of numbers documents. We can't do this, we have to create the folder in our device. Now its all working perfectely woth the most recent Pages and Numbers.

  • by Magnus Lewan,

    Magnus Lewan Magnus Lewan Jan 11, 2014 1:46 PM in response to p.ignazio
    Level 4 (3,659 points)
    Apple Music
    Jan 11, 2014 1:46 PM in response to p.ignazio

    p.ignazio wrote:

     

    I've given up and am back to using Word on my PC.  After two visits to the genius bar, I was told that I need to wait for an update that fixes the bug.  Even if it does get fixed, I don't think I'll trust iCloud with any important docs.  I lost several of them.  Kinda wish the iPad had a USB port.

     

    It is true that one should not trust iCloud with any important documents for now. I crashed it several times and lost several updates since the dreaded updates last autumn.

     

    It would be interesting to know if Apple realises the number of Pages users currently  in a hiatus, when we have to stop using the product for any serious work. When/if they stabilise the iOS version and reinstates lost functionality in the Desktop version, it will be interesting to see how many users will come back to the product.

  • by bjcaruana,

    bjcaruana bjcaruana Jan 21, 2014 7:28 PM in response to GNIL1
    Level 1 (0 points)
    Jan 21, 2014 7:28 PM in response to GNIL1

    Really seriously!! Are they doing anything about Pages!! Im getting so over Mac!

     

    Its not for creatives any more............ sense my frustration!!! Help!

  • by p.ignazio,

    p.ignazio p.ignazio Jan 22, 2014 7:47 AM in response to p.ignazio
    Level 1 (0 points)
    Jan 22, 2014 7:47 AM in response to p.ignazio

    With the help of Dropbox, I'm back to using the Pages app, but not with iCloud on.

  • by iGeekPhonePad,

    iGeekPhonePad iGeekPhonePad Jan 22, 2014 9:54 AM in response to GNIL1
    Level 1 (0 points)
    Jan 22, 2014 9:54 AM in response to GNIL1

    Repeated the solution again, just to be clear:

     

    It is a directory issue with iCloud and IOS, not anything to do with the actual IOS applications.  With the latest update the directories got screwed up (most find a duplicated and EMPTY folder).  You MUST login to iCloud from a Mac to access the directory information.  If you don't own a MAC, sign in as a guest on a buddy's, or go to the closest MAC outlet that will let you jump on one of theirs.  Navigate to the iCloud directory using your iCloud account.  Find the duplicated or other screwy folder (people have reported various issues, but a good scouring should detect the issue).  Delete or otherwise fix (some people copied all their documents to local drive then back again) the issue, and save your changes.  Logout of the guest account and it will automatically delete your personal iCloud information as part of the "Guest" account security.  Open up iOS application making sure your iCloud settings are on, and you should be able to access your documents once again without Pages (or others) crashing.  Some people are reporting performance issues only...that may just be a function of your model of iDevice.  The olders ones barely run iOS7 and the new updates.  Sorry to tell you, it may be time to upgrade, which is exactly what Apple intended!!!

  • by ymm424,

    ymm424 ymm424 Jan 22, 2014 3:36 PM in response to ymm424
    Level 1 (0 points)
    Jan 22, 2014 3:36 PM in response to ymm424

    STILL NO LUCK!  I'M REALLY HATING THIS PROGRAM....I've gone so far as to partition my drive with parallels so that I can count on a word processing program....

    I tried going to my icloud pages folder to delete files as someone suggested but I really don't know why.  I don't see any strange items there as someone else said.

    Does ANYONE have a solution?

  • by ymm424,

    ymm424 ymm424 Jan 22, 2014 3:51 PM in response to p.ignazio
    Level 1 (0 points)
    Jan 22, 2014 3:51 PM in response to p.ignazio

    How do you turn off iCloud?

  • by tispmb,

    tispmb tispmb Jan 27, 2014 12:09 PM in response to GNIL1
    Level 1 (0 points)
    Jan 27, 2014 12:09 PM in response to GNIL1

    I have recently experienced the same problem with the pages app , I can use it on a full size ipad but it will nit open on ipad mini , I have deleted it many times in the hope it will work, still not working :-( ..... Paid £6.99 as well

  • by tispmb,

    tispmb tispmb Jan 27, 2014 12:11 PM in response to ymm424
    Level 1 (0 points)
    Jan 27, 2014 12:11 PM in response to ymm424

    Delete it

  • by tispmb,

    tispmb tispmb Jan 27, 2014 12:11 PM in response to ymm424
    Level 1 (0 points)
    Jan 27, 2014 12:11 PM in response to ymm424

    Delete it

  • by MacAdiane,

    MacAdiane MacAdiane Mar 5, 2014 2:30 AM in response to GNIL1
    Level 1 (0 points)
    Mar 5, 2014 2:30 AM in response to GNIL1

    Same issue with us. Mavericks crashes when using Pages .

     

    Please gentle people at Apple could you fix this issue...

     

    regards

     

    wn

  • by ymm424,

    ymm424 ymm424 Mar 5, 2014 6:20 PM in response to GNIL1
    Level 1 (0 points)
    Mar 5, 2014 6:20 PM in response to GNIL1

    OK, well tons have time has passed and I can't wait for this to be corrected any longer.  Clearly Apple isn't listening.  Therefore, I've decided to use Office for Mac instead!  Anything that has this much difficulty to use isn't worth using.  I'm betting that I'm not the only person who has given up.  Shame on you Apple!  You will lose loyal customers.

  • by GNIL1,

    GNIL1 GNIL1 Mar 6, 2014 1:03 AM in response to ymm424
    Level 1 (0 points)
    Mar 6, 2014 1:03 AM in response to ymm424

    Yes I totally agree.

    I'm thinking about doing the same thing. Although I need to use it on the ipad and there isn't a version of word I can use.  The app is more or less un Usable. The last update they have brought has made everything worse. Sometimes it takes ages for the app to even work. And I've lost count on how much work I have lost or had to do twice.

    I'm taking it to apple to see if anyone there can help me out. If not I think I'll have to move over to a microsoft tablet. At least then I should be able to actually do some work without worrying a out losing it all the time and half the amount of time I spend creating a document.

    I'll let u know if they come up with a solution.

    Sort it out Apple. Please!!

  • by Sproute,

    Sproute Sproute Sep 26, 2015 9:57 AM in response to bjcaruana
    Level 1 (0 points)
    Sep 26, 2015 9:57 AM in response to bjcaruana

    I hear you. I've been a loyal MAC user, loved pages, keynote ... but note the past tense.  Since they dummied down their apps, they took away the ability to be creative - one of the main reasons people loved Macs.  Now it crashes all the time, you have way less design flexibility, and each month I get more and more frustrated saying 'time to return to PC'.  Steve Jobs must be so frustrated watching from heaven as the thing he carved out a leadership role for, built a client base, is eroding faster than a sandcastle when the tide comes up. Rather than loving my mac, its now costing me time, money, and becoming less practical for work. So sad.

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