penelope184

Q: iTunes install errors: MSVCR80.dll and Error 7 (windows error 126)

All of a sudden my iTunes stopped working, and I get the following error messages:

 

1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem

 

and

 

2. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126).

 

Now I've checked the forums and followed the advice of uninstalling all Apple applications, rebooting, and reinstalling iTunes.

 

This is not working. I've tried installing as Administrator but doesn't make any difference at all.

 

There must be a way to fix this? I'm not a tech geek but I want to avoid having to take my laptop back to factory settings to sort this out.

 

Thanks

 

.

Posted on Jan 25, 2014 10:43 AM

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Q: iTunes install errors: MSVCR80.dll and Error 7 (windows error 126)

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  • by Chrissie2505,

    Chrissie2505 Chrissie2505 Jan 27, 2014 10:15 AM in response to rjmacpherson
    Level 1 (0 points)
    Jan 27, 2014 10:15 AM in response to rjmacpherson

    Thank you so much.  After hours of trying to get iTunes re-installed, I managed to find this site  and on reading your advice, I followed exactly the same steps and it has worked!! Hope it has worked for the other users on this site too.

    Cheers

    Chrissie

  • by coml,

    coml coml Jan 27, 2014 11:07 AM in response to rjmacpherson
    Level 1 (0 points)
    Jan 27, 2014 11:07 AM in response to rjmacpherson

    Perfect, thanks. Just follow this user's instuctions.....

     

     

    "ITunes tried to automatically update today and failed and then I was also getting the MSVCR80.dll error

     

    After trying many things I finally removed all Apple software

    • iTunes
    • Apple Software Update
    • Apple Mobile Device Support
    • Bonjour
    • Apple Application Support

     

    I was then able to finally successfully install the latest version of iTunes and the software installed correctly and the error went away.

     

    I hope this works for you as well."

  • by Cyerin,

    Cyerin Cyerin Jan 27, 2014 11:13 AM in response to JoWalker
    Level 1 (0 points)
    Jan 27, 2014 11:13 AM in response to JoWalker

    Thanks for the advice. I have been at this all afternoon, install, delete,  re-instal, etc but nothing worked until I read your suggestion on using IOBit uninstaller + powerclean. I deleted anything on my computer that had Apple.inc on it! Yes a bit drastic but itunes has now installed successfuly and all my files are there.

    So thanks again all

  • by Rusgin,

    Rusgin Rusgin Jan 27, 2014 12:55 PM in response to penelope184
    Level 1 (0 points)
    Jan 27, 2014 12:55 PM in response to penelope184

    I had to remove 2 Apple Proccesses before my computer would allow me to remove AMSD. Will try to download Itunes in a few minutes. Hope it works

  • by Jacki03,

    Jacki03 Jacki03 Jan 27, 2014 12:57 PM in response to pcbugfixer
    Level 1 (0 points)
    Jan 27, 2014 12:57 PM in response to pcbugfixer

    Do I need to remove iphone configuration utility?

  • by Rusgin,

    Rusgin Rusgin Jan 27, 2014 1:20 PM in response to Rusgin
    Level 1 (0 points)
    Jan 27, 2014 1:20 PM in response to Rusgin

    Took 2 Installs and it is working fine now

  • by Vaquero,

    Vaquero Vaquero Jan 27, 2014 2:11 PM in response to penelope184
    Level 1 (0 points)
    Jan 27, 2014 2:11 PM in response to penelope184

    Windows 7and 8 (Missing file MSVCR80.dll) Do not download this file from the Internet it is in the Itunes setup)

    I had the  same problem and tried numerous things and recommendations from the  forums and nothing worked. This is what worked for me. Try this before  you try more complicated ways.

    Uninstall Itunes. Go to Control  Panel and then open Programs and Features. Uninstall Itunes, then  uninstall Apple Application Support, then uninstall Apple Mobile Device  Support and then uninstall Apple Software Update.

    Restart the computer.

    Download the latest version of Itunes and install it.

    Open Itunes.

     

  • by penelope184,

    penelope184 penelope184 Jan 27, 2014 2:19 PM in response to penelope184
    Level 1 (0 points)
    Jan 27, 2014 2:19 PM in response to penelope184

    Great that this has generated so many replies and glad some people are having success, but I'm not.

     

    This is about the 4th or 5th time I'm trying to sort this out, and I'm at the point where I've uninstalled everything, rebooted, and have downloaded and run the latest iTunes .exe and have unchecked the automatic updates option. It's gone through some installation bits but my next problem is that I have this message:

     

    "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient priveleges to start system services."

     

    Options I have are to 'Abort', 'Retry' or 'Ignore'.

     

    Retry doesn't do anything, Abort seems to take the installation back a step but then it just comes back to the same message, and Ignore lets the installation continue to the end.

     

    However, it has not worked again. Same MSVCR80.dll error message pops up.

     

    I'm at my wits end... Help!

  • by Chellebeville,

    Chellebeville Chellebeville Jan 27, 2014 2:20 PM in response to penelope184
    Level 1 (0 points)
    Jan 27, 2014 2:20 PM in response to penelope184

    Worked the same for me delete everything, re install it works fine & all music is still on there.

  • by pcbugfixer,

    pcbugfixer pcbugfixer Jan 27, 2014 2:21 PM in response to Jacki03
    Level 1 (5 points)
    Jan 27, 2014 2:21 PM in response to Jacki03

    G'day Jacki03,

     

    I don't see that mentioned in any of the documents !

    - So I guess the answer is No

     

    Regards

    pcbugfixer

  • by ariddel,

    ariddel ariddel Jan 27, 2014 2:24 PM in response to penelope184
    Level 1 (4 points)
    Jan 27, 2014 2:24 PM in response to penelope184

    You're not the only one with that issue. I had the same problem and stopped there.

  • by pcbugfixer,

    pcbugfixer pcbugfixer Jan 27, 2014 2:24 PM in response to penelope184
    Level 1 (5 points)
    Jan 27, 2014 2:24 PM in response to penelope184

    G'day Penelope184,

     

    What is your OS (Operating System) please ?

     

    Regards

    pcbugfixer

  • by ariddel,

    ariddel ariddel Jan 27, 2014 2:29 PM in response to pcbugfixer
    Level 1 (4 points)
    Jan 27, 2014 2:29 PM in response to pcbugfixer

    Don't know about Penelope184, but I have the same issue and mine is Windows 7, 64-bit

  • by Vaquero,

    Vaquero Vaquero Jan 27, 2014 2:29 PM in response to penelope184
    Level 1 (0 points)
    Jan 27, 2014 2:29 PM in response to penelope184

    Penelope 184

    Uninstall everything.

    Uninstall Itunes. Go to Control Panel and then open Programs and  Features. Uninstall Itunes, then uninstall Apple Application Support,  then uninstall Apple Mobile Device Support and then uninstall Apple  Software Update.

    Restart the computer.

    Download the latest version of Itunes and install it.

    Open Itunes.

  • by penelope184,

    penelope184 penelope184 Jan 27, 2014 2:29 PM in response to pcbugfixer
    Level 1 (0 points)
    Jan 27, 2014 2:29 PM in response to pcbugfixer

    Hi pcbugfixer

    I'm on Windows 7 Home Premium Version 6.1

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