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crvrst

Q: different email

have a new email (new provider) how do I get songs/movies purchased from old itunes email

Posted on Jan 27, 2014 12:57 PM

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Q: different email

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 27, 2014 1:04 PM in response to crvrst
    Level 10 (135,153 points)
    iTunes
    Jan 27, 2014 1:04 PM in response to crvrst

    You should be able to update the primary email address on your account e.g. via the Store > View Account menu option on your computer's iTunes, tapping on the id in Settings > iTunes & App Store on an iOS device, or via http://appleid.apple.com - when you've updated it you may need to log out of it on your other devices/computers and then log baack for the account to be 'refreshed' on them. All of you existing downloads should remain linked to it.

     

    If you create a new account then all of your existing downloads will remain tied to your old account, they can't be moved / transferred to a different account

  • by crvrst,

    crvrst crvrst Jan 27, 2014 1:19 PM in response to crvrst
    Level 1 (0 points)
    Jan 27, 2014 1:19 PM in response to crvrst

    I still have songs on my phone and I pad in the cloud  with all the songs and movies but not my new itunes

    any way to do something to get them to itunes

  • by King_Penguin,Helpful

    King_Penguin King_Penguin Jan 27, 2014 1:28 PM in response to crvrst
    Level 10 (135,153 points)
    iTunes
    Jan 27, 2014 1:28 PM in response to crvrst

    Have you created a new iTunes account or updated your existing one ? All content is tied to the account that downloaded them, so if you have created a new iTunes account then you can't move any of your existing downloads to that new account, they will remain tied to the old account.

     

    If you want to copy them to a computer's iTunes library then you can do so by connecting the device to it and doing File > Devices > Transfer Purchases. Or you might be able to redownload them on a computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

  • by crvrst,

    crvrst crvrst Jan 27, 2014 1:32 PM in response to crvrst
    Level 1 (0 points)
    Jan 27, 2014 1:32 PM in response to crvrst

    Thank you it does throw some light on what I can do - crvrst