HT203206: Fix unexpected quits or launch issues in iTunes for Windows

Learn about Fix unexpected quits or launch issues in iTunes for Windows
Mohd Bakhit

Q: Cannot launch itunes after upgrades due to missing MSVCR80.dll

Cannot launch itunes after upgrade due to missing MSVCR80.dll

Windows 7

Posted on Jan 28, 2014 12:08 PM

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Q: Cannot launch itunes after upgrades due to missing MSVCR80.dll

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  • by turingtest2,

    turingtest2 turingtest2 Jan 28, 2014 12:10 PM in response to Mohd Bakhit
    Level 10 (85,924 points)
    iPod
    Jan 28, 2014 12:10 PM in response to Mohd Bakhit

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)

     

    Remove all of these items in the following order:

    • iTunes
    • Apple Software Update
    • Apple Mobile Device Support (if this won't uninstall move on to the next item)
    • Bonjour
    • Apple Application Support

     

    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.

     

     

     

    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.

     

     

     

    Please note:

    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.

    HT1925: Removing and Reinstalling iTunes for Windows XP

    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8

     

     

    tt2