ageorge8
Level 1 (0 points)

Q: "MSVCR80.dll Missing"

iTunes no longer starts on my PC the message is: this program cannot start  "MSVCR80.dll Missing".   This program has operated well for months and I have made no alterations other than attempting to install the latest update, what should I do?

Windows 7

Posted on Jan 22, 2014 7:05 PM

by newtonet,Solvedanswer
newtonet newtonet
Level 1 (10 points)
A:

mspanner,

 

Thank you for your suggestion. I followed your suggestion and that seems to have solved the problem.

I only say 'seems' because I still don't know what might have caused the problem in the first place.

 

Thank you again,

 

newtonet

Posted on Jan 23, 2014 7:19 PM

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ageorge8

Q: "MSVCR80.dll Missing"

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  • by g.50cab,

    g.50cab g.50cab Jan 28, 2014 6:33 PM in response to cat187
    Level 1 (0 points)
    Jan 28, 2014 6:33 PM in response to cat187

    Apple - you are starting to act like microsoft.  test your crap before you distribute.  I shouldn't have to unistall all your software and reinstall. 

  • by psychrom,

    psychrom psychrom Jan 28, 2014 7:17 PM in response to ageorge8
    Level 1 (0 points)
    Jan 28, 2014 7:17 PM in response to ageorge8

    Never had a problem updating iTunes - until tonight.  I received the same messages as others: MSVCR80.dll not found; iTunes was not installed correctly Please reinstall iTunes Error 7 (Windows Error 126). I tried reinstalling as well as fixing with a reinstall - all to no avail.  I am not comfortable with removing everything and trying for a new installation. For that matter, why should I.  Apple needs to address this widespread problem!

  • by lanolinlady,

    lanolinlady lanolinlady Jan 28, 2014 7:28 PM in response to psychrom
    Level 1 (0 points)
    Jan 28, 2014 7:28 PM in response to psychrom

    You are right ageorge8!  I went the uninstall/reinstall route and now I am missing 1,200 songs.     So upset!

  • by Michael Dale Smith,

    Michael Dale Smith Michael Dale Smith Jan 29, 2014 5:18 AM in response to psychrom
    Level 1 (0 points)
    Jan 29, 2014 5:18 AM in response to psychrom

    If I reinstall iTunes will I lose all my songs?

    Like you I also have the MSVCR80.dll was not

    found.  In addition, the second message tells

    me to reinstall iTunes Error 7 (Windows error 126).

    Does anyone know if a person reinstalls iTunes

    they will retain their songs or what?

     

    <Personal Information Edited by Host>

  • by jefflv,

    jefflv jefflv Jan 28, 2014 8:10 PM in response to g.50cab
    Level 1 (0 points)
    Jan 28, 2014 8:10 PM in response to g.50cab

    g.50cab.

    Amen to that. How could they send something out like this that screws up everybody with Windows 7...which, to date, is still Microsoft's top OS for PC's.

     

    Apple...you guys out there? Anybody listening? Are you working on an updated update?

     

    My system was working perfectly until that little iTunes update prompt came along Sunday night.

     

    Thanks Apple....

    J

  • by audiman2000,

    audiman2000 audiman2000 Jan 28, 2014 8:15 PM in response to ageorge8
    Level 1 (0 points)
    Jan 28, 2014 8:15 PM in response to ageorge8

    Same thing happened to me as well. Hope they're coming up with a fix.

  • by roxan,

    roxan roxan Jan 28, 2014 9:52 PM in response to BeachNanny
    Level 1 (0 points)
    Jan 28, 2014 9:52 PM in response to BeachNanny

    BeachNanny,, you asked

    " if we downloaded the latest version of iTunes and now it works, what was in the update to make it not work?"

     

    My assumption is that the problem was not in the update itself but was due to a faulty former installation of the Apple Mobile Device Support  driver. Many of us noticed that that one could not gracefully uninstall anymore. The update procedure does notice that and abort before completing, leaving iTunes in an incoherent state. The full uninstall allow to switch in a different install behavior that reestablish everything.

     

    Ph.

  • by jrs144,

    jrs144 jrs144 Jan 28, 2014 10:02 PM in response to withoutaclue
    Level 1 (0 points)
    Jan 28, 2014 10:02 PM in response to withoutaclue

    Worked for me too.

     

    Jim

  • by BeachNanny,

    BeachNanny BeachNanny Jan 28, 2014 10:50 PM in response to roxan
    Level 1 (135 points)
    iTunes
    Jan 28, 2014 10:50 PM in response to roxan

    roxan,

    that makes sense. What a pain though!

  • by dlc-1,

    dlc-1 dlc-1 Jan 28, 2014 11:38 PM in response to turingtest2
    Level 1 (0 points)
    Jan 28, 2014 11:38 PM in response to turingtest2

    @turingtest2 - Your instructions worked perfectly! Thanks so much...I am up-n-running again

  • by turingtest2,

    turingtest2 turingtest2 Jan 29, 2014 2:15 AM in response to dlc-1
    Level 10 (87,851 points)
    Apple TV
    Jan 29, 2014 2:15 AM in response to dlc-1

    You're welcome.

     

    tt2

  • by lizzie5et,

    lizzie5et lizzie5et Jan 29, 2014 4:26 AM in response to DrSchmenge
    Level 1 (0 points)
    Jan 29, 2014 4:26 AM in response to DrSchmenge

    Thank you - a perfect, quick solution.

  • by lizzie5et,

    lizzie5et lizzie5et Jan 29, 2014 4:28 AM in response to Michael Dale Smith
    Level 1 (0 points)
    Jan 29, 2014 4:28 AM in response to Michael Dale Smith

    Your songs are held in a separate ITunes Media folder so should not be affected.

    Likewise your Library file, which I recently found to my cost should be regularly backed up.

  • by lizzie5et,

    lizzie5et lizzie5et Jan 29, 2014 4:32 AM in response to emoush
    Level 1 (0 points)
    Jan 29, 2014 4:32 AM in response to emoush

    I had the same 'problem' with uninstalling Apple Mobile Device Support.

    However, when I rebooted after uninstalling all the recommended Apple programmes, I found that it had uninstalled after all.

  • by lizzie5et,

    lizzie5et lizzie5et Jan 29, 2014 4:49 AM in response to lanolinlady
    Level 1 (0 points)
    Jan 29, 2014 4:49 AM in response to lanolinlady

    It looks as though your Library file has been lost. I had this problem the other day and realised I should have backed it up. When this happens iTunes creates itself a new Library file which only contains stuff you purchased from iTunes.

     

    In your iTunes folder you should find an old version of this file (in the folder "Previous iTunes Libraries") and you can rename your 'duff' Library file (iTunes Library.itl) to something like "iTunes Library corrupt.itl", copy or move an old Library file (eg.iTunes Library 2013-11-21.itl), into the folder where your corrupt file was found, rename it "iTunes Library,itl" and all should be well! You will then just need to add in your more recent purchases to your Library.

     

    Because all the songs are in a separate Media folder (usually "iTunes Media"), they will still be available once you've restored your Library.

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