AliWonder

Q: 'Magic' mouse does not scroll

This so-called 'magic' mouse came with my iMac. It simply does not work; I've followed every piece of advice & guidance - have gone into the settings & ticked all the relevant functions - but the 'scroll' function does not exist. I roll my finger down the mouse, exactly as in the guidance illustrations - and absolutely nothing happens. All this does is bring up a scroll bar on the right-hand side, so I then have to move over & use the scroll bar - something I've not had to do for years with my Windows PC & wireless mouse with a wheel. Is this seriously how this mouse is meant to work? I.e. it simply activates a 1990's style scroll bar?! If so I think this is a bit of a cheek; Macs are not cheap; they could at least have supplied it with a proper functioning mouse. Especially given that it also comes with tiny stunted keypad with some crucial functions missing. I will now have to replace both of these - at additional expense!

iMac, Mac OS X (10.7)

Posted on Jul 17, 2012 8:21 AM

Close

Q: 'Magic' mouse does not scroll

  • All replies
  • Helpful answers

Previous Page 2 of 4 last Next
  • by NobodyElse,

    NobodyElse NobodyElse Aug 8, 2013 3:50 PM in response to AliWonder
    Level 1 (0 points)
    Aug 8, 2013 3:50 PM in response to AliWonder

    You last responders slay me. It doesn't matter a cluck what Apple calls the mouse, the one with the *trackball doesn't always work. Cleaning the *trackwheel, trackball or whatever you want to call the giz is a good idea, but other than shaking it upside down while manipulating the *trackwheel, trackball or whatevermI don't have an idea HOW to clean it. At least I can spell "rinse."

  • by burnsjeremy,

    burnsjeremy burnsjeremy Nov 11, 2013 11:40 AM in response to Walter Adank
    Level 1 (0 points)
    Nov 11, 2013 11:40 AM in response to Walter Adank

    This was my issue, it seems that someone had another bluetooth mouse hooked up to my work computer before me so I wanted to use my magic mouse (and yes its magic). So once I deleted this file and did a restart my Magic mouse worked again. Thanks!!

  • by Jamespax5,

    Jamespax5 Jamespax5 Dec 11, 2013 8:30 AM in response to zamentor
    Level 1 (0 points)
    Dec 11, 2013 8:30 AM in response to zamentor

    Thank you so much. I've been waiting a lon time for a post like this to help me get my scrolling to work again. again thank you so much.

  • by 95bulls,

    95bulls Dec 17, 2013 10:29 PM in response to Jamespax5
    Level 2 (450 points)
    Dec 17, 2013 10:29 PM in response to Jamespax5
  • by beardconfidence,

    beardconfidence beardconfidence Jan 29, 2014 1:43 AM in response to AliWonder
    Level 1 (0 points)
    Jan 29, 2014 1:43 AM in response to AliWonder

    I had a similar problem with my mouse not scrolling. The horizontal swipe worked ok, but not the vertical. Apple support talked me through an option which has sorted out the problem. I guess this might not work for everyone, but worth a shot…

     

    • Go to System Preferences>Accessibility (formerly 'universal access')
    • Select Mouse & Trackpad from the menu on the left hand side
    • Click on Mouse Options button bottom right
    • in the small pop up window ensure that the scrolling box is checked and 'without inertia' selected from the drop down menu.

     

    Worked for me. Good luck.

  • by Frosty Canada,

    Frosty Canada Frosty Canada Feb 18, 2014 5:42 PM in response to beardconfidence
    Level 1 (0 points)
    Feb 18, 2014 5:42 PM in response to beardconfidence

    I had the same issue as AliWonder ... and bearconfidence provided the solution.

     

    Not obvious.

     

    Thanks,

     

    Brian

  • by Starbase27,

    Starbase27 Starbase27 Sep 29, 2014 8:17 PM in response to captfred
    Level 1 (0 points)
    Sep 29, 2014 8:17 PM in response to captfred

    Tried this. Does not work!

  • by Starbase27,

    Starbase27 Starbase27 Sep 29, 2014 8:24 PM in response to Walter Adank
    Level 1 (0 points)
    Sep 29, 2014 8:24 PM in response to Walter Adank

    I followed the suggested route ---- thru library to extensions, and thru systems to library to extensions, but there IS NO USBOverdrive.kext file for me to trash --- it is NOT listed!  Now what do I do?  I have had this mouse for 5 or 6 years, never had an issue at all.  Just malfunctioned today --- no scrolling at all.  Tried all the fixes listed here. Running OSX 10.9.5

  • by iphoner82,

    iphoner82 iphoner82 Nov 22, 2014 3:02 PM in response to AliWonder
    Level 1 (0 points)
    Nov 22, 2014 3:02 PM in response to AliWonder

    Hi all,

     

    I tried everything suggested above (except delete the overdrive file) and nothing fixed my 3yo magic mouse, which had worked without issue until it all of a sudden decided to stop scrolling. Setting were fine etc.

     

    I just disconnected it through the Bluetooth menu, left it on and gave it 10sec to reconnect itself. Voila - scrolling works.

    T'was good reading about all these other potential fixes... I've not tweaked my mouse settings.

  • by DannyMac99,

    DannyMac99 DannyMac99 Dec 5, 2014 11:09 AM in response to AliWonder
    Level 1 (0 points)
    Dec 5, 2014 11:09 AM in response to AliWonder

    I found this post because it was happening to me. I realize this sounds like a ridiculously dumb solution, but it worked for me. Someone had suggested restarting your computer, so it made me think to restart the mouse at least. I shut off the mouse (blew a little dust off in the meantime) for a minute or so. Turned it back on and it worked. Not saying it'll work for you, but it did for me.

     

    Good luck!

  • by luvawaterview,

    luvawaterview luvawaterview Dec 7, 2014 9:19 AM in response to DannyMac99
    Level 1 (0 points)
    Dec 7, 2014 9:19 AM in response to DannyMac99

    Much like the original poster to this topic - my mouse was not scrolling with touch but I assume because he was able to scroll with the 1990's scroll bar as I think he referred to it then his mouse was being recognized by the computer but the touch scrolling wasn't working.   I am certainly no IT expert - however for those searching for an answer to this -  I did not find anything that might explain why it used to touch scroll and now would not but yet i could still move the mouse with it.   When i opened the system preferences for the mouse I noticed that the battery indicator said 14%.  Ironically my keyboard was already popping up a low battery warning.  I simply changed the batteries in the mouse and now it works.  So there is obviously a low battery level that will at that point no longer accommodate touch scrolling power needs.   With new batteries, mine is functioning 100% now.

  • by clemenbw,

    clemenbw clemenbw Dec 13, 2014 9:43 AM in response to beardconfidence
    Level 1 (0 points)
    Dec 13, 2014 9:43 AM in response to beardconfidence

    Wow!  This seemed like my answer, but....  My problem is the scrolling works on a web page when I'm using my Google chrome browser, but it doesn't work in MS Word files.  I still have 15% battery.  Does anyone have any ideas.  Thank you once again...

    Bruce

  • by Puzzled123045,

    Puzzled123045 Puzzled123045 Dec 17, 2014 7:15 PM in response to AliWonder
    Level 1 (0 points)
    Dec 17, 2014 7:15 PM in response to AliWonder

    I'm having the same problem. My mouse does not scroll on word documents but will scroll on online pages. I checked systems preferences but could find no "universal access."  The mouse section is set on "scroll." Any suggestions? I have the 2011 imac and haven't had problems before now.

  • by Kimmylikins,

    Kimmylikins Kimmylikins Jan 8, 2015 2:58 PM in response to AliWonder
    Level 1 (0 points)
    Jan 8, 2015 2:58 PM in response to AliWonder

    If this helps anyone, I was just having a similar problem and found a simple solution that worked like a charm on another board. My issue was that my Magic Mouse used to work just fine. Suddenly, tonight it decided not scroll within windows at all. (So, no scrolling within Finder window, iTunes iPod Manager window, etc.) Yet, it would scroll on Safari web pages like nothing was wrong. I followed another poster's advice from a different board and voila! So, I am hoping that maybe it would help clear up the issue for you as well. *fingers crossed* Here goes:

     

    "Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Preferences/com.apple.driver.AppleHIDMouse.plist. Move the .plist to your desktop.


    Log out/in and test. If it works okay, delete the plist(s) from the desktop.


    If the same, return the .plist(s) to where you got them from, overwriting the newer ones."


    (Thanks to Eric Root! magic mouse doesn't scroll in finder windows )



  • by Kimmylikins,

    Kimmylikins Kimmylikins Jan 8, 2015 2:58 PM in response to Puzzled123045
    Level 1 (0 points)
    Jan 8, 2015 2:58 PM in response to Puzzled123045

    BTW, update if that solution works for anyone else!

Previous Page 2 of 4 last Next