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MAC Mail not saving all sent items

140800 Views 575 Replies Latest reply: Apr 4, 2014 6:36 AM by __kckc__ RSS Branched to a new discussion.
  • Tigervision Level 1 Level 1 (0 points)
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    Jan 17, 2014 1:00 PM (in response to bratman91)

    Bratman...

    Thanks for the very simple explaination... I wondered what all that lingo meant.

    Any idea how to make my yahoo account on the mail app IMAP???

    Or do I have no control over that.

     

    Thanks.

  • bratman91 Level 1 Level 1 (125 points)
    Currently Being Moderated
    Jan 17, 2014 3:22 PM (in response to Csound1)

    "Outlook.com does not support Exchange, it is an Imap system. (POP is also supported)

     

    MS Exchange is the exchange system you refer to, and it does support synchronization."

     

    I am not quite sure what point you are making. Outlook.com email accounts can be set up to use Exchange ActiveSync - I said "Exchange" for short. In fact, when I set up my iPhone and iPad outlook.com account, and used the settings provided by the setup tool, I didn't get any option other than Exchange. The details of the email accounts do not head them as either IMAP or POP, as most/all non Outlook.com accounts do.

  • Csound1 Level 7 Level 7 (32,305 points)
    Currently Being Moderated
    Jan 17, 2014 3:26 PM (in response to bratman91)

    bratman91 wrote:

     

    "Outlook.com does not support Exchange, it is an Imap system. (POP is also supported)

     

    MS Exchange is the exchange system you refer to, and it does support synchronization."

     

    I am not quite sure what point you are making. Outlook.com email accounts can be set up to use Exchange ActiveSync -

    Outlook.com supports ActiveSync on IOS and Android only, on a Mac it supports Imap and POP. As you are in the Snow Leopard Forum and not the IOS forum ActiveSync does not apply, and is misleading advice.

     

    Check the specifications at Microsofts website.

  • bratman91 Level 1 Level 1 (125 points)
    Currently Being Moderated
    Jan 17, 2014 4:17 PM (in response to Csound1)

    But Tigervision, to whom I was responding, specifically stated that his problem was with his iPhone not synching with his Mail app (presumably on his MacBook). So I think that brief mention of Exchange was relevant if he is to determine why he wasn't getting synchronisation across all his devices, particularly as others in this thread have brought it up. 

  • Tigervision Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 17, 2014 8:47 PM (in response to bratman91)

    Bratman91.... Thanks. I don't think I was clear.

     

    If I email from a web browser (using my Yahoo account)... then my sent messages are obviously saved in any of the web browser versons when logging in.  I can also see my sent messages on my iphone and ipad.

    If I email from my iphone or ipad (using my same Yahoo account).... I can see my sent messages on my phone as well as on a web browser version. 

     

    So web browswer and iphone/ipad all connected fine.

     

    If I send a message from the Mail App on my new rMBP.... I can't see my sent messages on the web bowser version of Yahoo Mail or on my Iphone/Ipad.  I can only see the sent messages on my computer Mail App (as if they are only saved locally on MBP).

     

    Simply stated, I would like to see all sent messages on any web browser and iphone/ipad from when they are sent from the Mail App on MBP.

     

    Is this possible?

     

    Thanks!

  • jimzz Level 1 Level 1 (0 points)
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    Jan 17, 2014 9:01 PM (in response to ismailelshalh)

    ismailelshalh wrote:

     

    Folks,

     

    I have used the instructions in the following link and it is working for me.

     

    http://www.inmotionhosting.com/support/email/mac-mail/set-up-mac-mail-save-sent- items-server

     

    Regards

    Ismail

     

    this one is the answer. thanks man..

  • Tigervision Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 17, 2014 9:26 PM (in response to jimzz)

    IT DID WORK.....

    I was using the wrong SENT folder.....

     

    You have to use the sent folder that is bundled with your other folders.... not the one at the top of the left pane.

     

    Thanks.

  • Kent Oszust Calculating status...
    Currently Being Moderated
    Jan 19, 2014 7:41 PM (in response to chrisaxe21)

    In case anybody still has issues, I tried it all and nothing worked until I found this:

     

    http://www.netchimp.co.uk/webdesign/iphone-ipad-macbook-mac/iphone-unable-to-mov e-message-to-trash-imap/

     

    Once you add the INBOX to the IMAP Path Prefix and then make sure all your folders are checked to save to server it worked for me. I tried EVERYTHING and nothing worked until I did this. Just thought I would share in case anybody else hasn't been able to fix it yet. I have iphone 5.

     

    Cheers,

     

    Kent

  • Zoomduster Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 29, 2014 4:39 AM (in response to chrisaxe21)

    Apple your mail application seems to be degrading at every release. So far I have intermitent loss of of sent emails, slow operation of mail durng the send function and inabilty to display some messages without long wait times. Whatever the issues are, given the number of threads here along with the ability to reliably recreate this error, suely you can find a fix and do a release to rectify this pronblem.

     

    I am running a MacBook Pro and on upgrade to Lion and Maverick I have had an increasing number of issues arise with my mail. Most recently sent mail is intermittently not being saved to the sent mail folder on my mac or on the server. Whatever is causing this issue there is currently no work around and no single solution here has solved the issue.

     

    Can we please ask for a formal response from Apple on the status of this bug?

  • Fanxi Calculating status...
    Currently Being Moderated
    Feb 27, 2014 1:22 AM (in response to chrisaxe21)

    I got the same problem. I noticed that if I send the email directly to somebody, this email can be stored in the "sent items" and also in the webmail. However, if I reply or forward some received email, this reply or forward email will not be stored in the "sent items".

  • Fanxi Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 27, 2014 1:25 AM (in response to goozeman)

    direct send ok. if it is a reply or forward, then the mail will not be stored in the sent items.

  • RozaModeau Calculating status...
    Currently Being Moderated
    Feb 27, 2014 6:13 AM (in response to Fanxi)

    In my case the original problem is still there, regardles of whether it is an original, a reply or a forward, and it only happens RANDOMLY and I am using the latest version, 10.9.01. It is not about not knowing what folders to look at (the lost sent emails are not on the IMAP folders either, they have simply disappeared). Once in a while, I will send an email, the recipient will receive it, but it is not in ANY of the Sent folders on the computer or on the server.

     

    This bug needs fixing for two years now. Is it that difficult, Apple?

     

    Additionally, when I try to deactivate the 'store on the server' options and save my settings, when I go back to the settings they are all miraculously reactivated.

     

    This is a BAD bug...

     

    Please stop sending 'fixes' to the point that 'oh your email was saved in another Sent folder you just have to look for it!' And changing the settings, obviously, does not work either, in probably several cases similar to mine.

  • Everic Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 27, 2014 7:02 AM (in response to RozaModeau)

    RozaModeau wrote:

     

    In my case the original problem is still there, regardles of whether it is an original, a reply or a forward, and it only happens RANDOMLY and I am using the latest version, 10.9.01. It is not about not knowing what folders to look at (the lost sent emails are not on the IMAP folders either, they have simply disappeared). Once in a while, I will send an email, the recipient will receive it, but it is not in ANY of the Sent folders on the computer or on the server.

     

    This bug needs fixing for two years now. Is it that difficult, Apple?

     

    Additionally, when I try to deactivate the 'store on the server' options and save my settings, when I go back to the settings they are all miraculously reactivated.

     

    This is a BAD bug...

     

    Please stop sending 'fixes' to the point that 'oh your email was saved in another Sent folder you just have to look for it!' And changing the settings, obviously, does not work either, in probably several cases similar to mine.

     

    +1

  • Mitchell Group Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 27, 2014 7:26 AM (in response to Everic)

    +2 been following this issue since 2-24-11, we all know how to set up a mail account, there is no fix, random emails are not saved in the sent folder period... the original problem still exists unfixed from 2 years ago

  • Csound1 Level 7 Level 7 (32,305 points)
    Currently Being Moderated
    Feb 27, 2014 7:36 AM (in response to Mitchell Group)

    I am so very glad that this problem does not affect me then, 2 years (actually 3 since 2-24-11) with malfunctioning mail is far longer than I would have taken to fix it, or change email provider.

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