Currently Being ModeratedRe: My Iturns required an update, I hit update but now it will not open on my computer. What's wrong?Jan 29, 2014 7:35 AM (in response to Yek5759)
It sounds like you are unable to open iTunes after installing a recent update. I would recommend the troubleshooting in the following article:
iTunes 11.1.4 for Windows: Unable to install or open
Follow these steps to resolve the issue:
Check for .dll files
- Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
- If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
- Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Thank you for using Apple Support Communities.
More Like This
- Retrieving data ...
- This solved my question - 10 points
- This helped me - 5 points