HT203206: Fix unexpected quits or launch issues in iTunes for Windows
Learn about Fix unexpected quits or launch issues in iTunes for Windows
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Q: itunes will not open as it says it is not installed properly but have been using for a couple of years with no problem but now com ... itunes will not open as it says it is not installed properly but have been using for a couple of years with no problem but now coms wit warning error R6034 more
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Jan 29, 2014 7:51 AM in response to Eileen109by pedro d,Hello there, Eileen109.
The following Knowledge Base article addresses the very issue you're describing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
- Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
- If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
- Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
- Uninstall iTunes and all of its related components.
- Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
- Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
