HT201678: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures

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Sir_Fabo
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Q: After upgrading IOS 7.0.4 my Iphone is overheating, the Wifi does gray, and the Bluetooth don't work.- the carrier simply said that i've more than a year and the phone is out of warranty, they want to buy a new one. apple support don't care.

Hi everyone.

 

i'm from Colombia, my carrier is CLARO, and After upgrading IOS 7.0.4 my Iphone is overheating, the Wifi does gray, and the Bluetooth don't work.- the carrier simply said that i've more than a year and the phone is out of warranty, they want to buy a new one. apple support don't care.

 

Well, i understand there should be a massive damage if this happened to me, but there is no a regulation camera, or goverment entity to demand the replacement of my phone? i mean, this wasn't intentional, simply happened over the day.. and there's nothing to avoid this.- so Apple can't simply wash the hands, and avoid the responsability.-

 

i'm very frustrated about this.-

 

 

iPhone 4S, iOS 7.0.4

Posted on Jan 29, 2014 8:30 AM

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Sir_Fabo

Q: After upgrading IOS 7.0.4 my Iphone is overheating, the Wifi does gray, and the Bluetooth don't work.- the carrier simply said tha ... more

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  • by MetaSolaray,

    MetaSolaray MetaSolaray Jan 29, 2014 8:39 AM in response to Sir_Fabo
    Level 4 (1,245 points)
    Jan 29, 2014 8:39 AM in response to Sir_Fabo

    There was something you could have done, bought extended warrenty, would have covered this. Apple is outside of it's one year warrenty policy, they had the agreement, and when you update you also sign an agreement that you would be responsiable for any problems that occur.

     

    The best thing you can do is the Out of warrenty for 199$; you didn't get additional coverage; something bad happen, be glad they offer the OOW.