HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

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Charleyhorse

Q: For Air Play mirroring, I get picture but no sound. What should I do?

For Air Play mirroring, I get picture on my TV but no sound. What should I do?

MacBook Pro, iOS 7.0.4, Apple TV

Posted on Jan 29, 2014 11:34 AM

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Q: For Air Play mirroring, I get picture but no sound. What should I do?

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 29, 2014 11:39 AM in response to Charleyhorse
    Level 10 (104,380 points)
    Apple TV
    Jan 29, 2014 11:39 AM in response to Charleyhorse

    Welcome to the Apple Community.


    Try the following steps, check whether things are working after each step where appropriate, before trying the next.


        1.    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)

        2.    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).

        3.    Restart the Apple TV (Settings > General > Restart).

        4.    Restart the Apple TV by removing ALL the cables for 30 seconds.

        5.    Restart your router. (Also try removing it’s power cord for at least 30 seconds)

        6.    Restart your mobile device.