HT201272: Download your past purchases

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jcmartin1981
Level 1 (0 points)

Q: how do you download pre-ordered content

I have pre-ordered an album and the item is available for download in the iTunes store. Iit shows as purchased but I cannot figure out how to get the items to download to my computer.  Any help is appreciated Thank-you

Posted on Jan 27, 2014 5:43 AM

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jcmartin1981

Q: how do you download pre-ordered content

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  • by Delgadoh,

    Delgadoh Delgadoh Jan 29, 2014 12:36 PM in response to jcmartin1981
    Level 4 (1,405 points)
    Jan 29, 2014 12:36 PM in response to jcmartin1981

    Hey jcmartin1981,

     

    These are the methods of downloading a pre-order:

    When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.

     

    If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.

     

    from: iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

     

    I would try the Check for Available Downloads feature.

     

    Welcome to Apple Support Communities!

     

    Take care,

    Delgadoh