TS1382: iPod troubleshooting basics and service FAQ

Learn about iPod troubleshooting basics and service FAQ
highlandbill

Q: Why can I not update/renew my iPod software?

I need to update my iPod software but when I follow the download instruction from apple, I get a message saying " The feature you are tring to use is on a network resource that is unavailable"  it says "enter an alternate path" Any idea what this is about?  Bill

iPod classic, Windows 8

Posted on Jan 29, 2014 8:15 AM

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Q: Why can I not update/renew my iPod software?

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  • by the fiend,

    the fiend the fiend Jan 29, 2014 12:53 PM in response to highlandbill
    Level 6 (8,550 points)
    Jan 29, 2014 12:53 PM in response to highlandbill

    There have not been any updates for the iPod Classic for some time. What makes you think there is an update for your iPod?

     

    On the iPod itself, look under Settings/About, which "Version" is listed on the third "About" screen? Press the Select {centre} button to switch between screens.