HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer
Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
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Helpful answers
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Jan 29, 2014 12:49 PM in response to DSSATCOby Allen A,Hello DSSATCO,
The following article provides steps that can help get iTunes successfully updated and running.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen
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Jan 29, 2014 1:11 PM in response to DSSATCOby little_ann_marie,Hi there,
Earlier iTunes (and supporting applications) need to be completely uninstalled before you can install the new version. Here's the complete Apple info on this: http://support.apple.com/kb/HT1923
Mobile device application will most likely fail to uninstall, so you would need to visit its location(s) and manually delete the files then folder(s). The location of the folders is documented in this link from Apple.
