HT204621: Troubleshooting wireless mouse and keyboard issues
Learn about Troubleshooting wireless mouse and keyboard issues
Q: My mouse will not connect to iMac! Please help!
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Jan 30, 2014 5:57 AMby rkaufmann87,Please carefully read and methodically go through the steps in Bluetooth Troubleshooting.
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Jan 30, 2014 6:14 AMby Francesca38,Thanks. I'm really not having much luck at all. Don't have a spare mouse and am
not very savvy! Sitting here with a list of keyboard shortcuts getting more frustrated! Decided to try and call Apple but they need the serial number and can't figure how to find that without the mouse either :-(
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Jan 30, 2014 7:39 AMby rkaufmann87,Go to your local Office Supply store and buy yourself a backup USB Mouse and Keyboard, you can generally find very inexpensive ones for less than $20. If you still need help then you will need to take your machine into your local Apple Store or AASP and ask a Genius to give you a hand.
