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ajsflsh

Q: contacts not in icloud

my contacts aren't uploading to icloud

iPhone 4S, iOS 6.1.3

Posted on Jan 30, 2014 7:25 AM

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Q: contacts not in icloud

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 30, 2014 7:59 AM in response to ajsflsh
    Level 10 (104,411 points)
    Apple TV
    Jan 30, 2014 7:59 AM in response to ajsflsh

    Welcome to the Apple Community.

     

    Please try the following…

     

    1. First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    2. Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
    3. If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.
  • by asullivn,

    asullivn asullivn Feb 12, 2014 1:41 AM in response to Winston Churchill
    Level 1 (0 points)
    Feb 12, 2014 1:41 AM in response to Winston Churchill

    Go to Settings and select iCloud. You may need to log in with your Apple ID.  Disable Contacts. Choose Keep on iPhone. Then enable contacts and choose merge when the option appears.