Moomousse
Level 1 (0 points)

Q: BankOfAmerica App impossible to download

I've been traveling back and forth between the US and France and need to check my bank account while I'm oversea. The problem is that I can't download the Bank of America application on my iPone. I'm using an iPhone4 aquired in France. Everytime I click on the app I need I'm redirected to iTune France. But the application is not available on iTune France.

Me being on either location doesn't change the outcome. I can't download the bank of america application on my iPhone and iTune France doesn't propose this application to their users.

Could you please help me ?

iPhone 4, iOS 7.0.4

Posted on Jan 30, 2014 7:42 AM

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Moomousse

Q: BankOfAmerica App impossible to download

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  • by varjak paw,

    varjak paw varjak paw Jan 30, 2014 8:37 AM in response to Moomousse
    Level 10 (169,883 points)
    Jan 30, 2014 8:37 AM in response to Moomousse

    Where do you have your iTunes Store account? If that's in the French iTunes Store, then only if the app is available in the French Store can you download it. If the app is only available in the US, then you would need to open an account in the US iTunes Store, and that requires that you be physically present in the US and have a valid US mailing address. If you can fulfill those requirements, then see this:

     

    http://support.apple.com/kb/HT2534

     

    Read the steps carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use your existing ID. 

     

    You will of course not be able to get anything other than the free apps from the US iTunes Store without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.) and you can only use that store when you're actually in the US.

     

    Regards.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Jan 30, 2014 8:53 AM in response to Moomousse
    Level 5 (7,631 points)
    Jan 30, 2014 8:53 AM in response to Moomousse

    This post from Limnos may help.

    https://discussions.apple.com/message/20307499#20307499

    Limnos wrote:

     

     

    App Store Frequently Asked Questions (FAQ) - http://support.apple.com/kb/HT2001when using iTunes --> "To change countries, scroll to the end of the iTunes Store home page and click the flag indicating the current country. To choose a different country, click the appropriate flag."

     

    iOS: Changing the signed-in iTunes Store account -http://support.apple.com/kb/HT1311  - Change your iTunes Store country: "Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region."

     

    You will, of course, need to change your address and enter valid credit card information after you have changed the settings.

     

    iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

     

    Further tips on changing country - https://discussions.apple.com/message/20029737 - problems you encounter when changing iTunes country