HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer
Learn about iTunes: Downloading iTunes for Windows using Internet ExplorerQ: I get an apple application support error when installing itunes. It says uninstall and re-install. Does not work. same ... I get an apple application support error when installing itunes. It says uninstall and re-install. Does not work. same message. What is a solution? more
-
All replies
-
Helpful answers
-
Jan 30, 2014 2:06 PM in response to bolicaby b noir,Is that an error 2 message?
If so, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
-
Jan 30, 2014 2:07 PM in response to bolicaby turingtest2,See Troubleshooting issues with iTunes for Windows updates.
Go with the instuctions above first, treat mine as a fall back position.
tt2
Message was edited by: turingtest2