1 Reply Latest reply: Jan 30, 2014 2:44 PM by Delgadoh
davisca Level 1 Level 1 (0 points)

Hello.  Since accepting the upgrade to the current version of I Tunes (11.4) I have been unable to get the application to boot.  I receive the message that I Tunes was not installed correctly and Error 7 (Windows Error 193).  I have uninstalled/reinstalled I Tunes several times and this has not resolved the issue.  I also uninstalled/reinstalled Microsoft.net Framework 4 since this was suggested by Apple support.  This also has not resolved the issue.

When I reinstall I Tunes, I get a message that the “Service ‘apple mobile device’ failed to start.”  Verify you have sufficient privileges to start system services.  I attempted to manually start the Apple Mobile Device service but get a pop up stating, “Error 1053: The service did not respond to the start or control request in a timely fashion.”Unsure what I should try next. 

Windows 7