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"Other" data (iPhone) - How do I remove this junk?

1185279 Views 1,155 Replies Latest reply: Apr 11, 2014 8:07 PM by Mr. Luigi RSS Branched to a new discussion.
  • ns369 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 27, 2014 2:05 AM (in response to ikcaj)

    I tried it and worked for me too.


    Thanks a million

  • chriskue Level 1 Level 1 (0 points)

    This is a little Windows-like, but I managed to half my "other"-space, but I don't know why:
    I did a hard reset (hold Home and Power-Button) without having any music on it, then I tried to reset it. When doing so, the computer said, I had unsynced files on my iPhone so I decided to cancel the reset and double-check this.
    And suddenly the other-space was down from 3.4GB to 1.89 GB, which is acceptable for me.


    Have no idea, if this is in any sense reproducible

  • michaelcoleman Level 1 Level 1 (0 points)

    I haven't had the chance to read through the 74 pages of comments, so maybe my resolution is already mentioned. I tried the restore, but as some people say, the data just comes back. A slightly quicker option is to do a sync, and just untick sync music. Do a sync, then restart phone. then turn on music sync again, and the "other" data reduces drastically. I had the same issue on my iphone 5c and ipad mini. in fact the other data was completely filling up my memory. I expect it will fill up again, but this is a quicker resolution for me than doing a restore. I don't manually sync my music, as this does not update play count (there's another huge thread on this somewhere else)

  • Vectorcreative Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 30, 2014 5:27 PM (in response to Moguul)

    It would appear that ALL of my 'other' data was music files. After doing a fresh restore 'as a new iphone', using iBackupBot to remove all the clutter, my backup was sitting at around 7mb, whereas itunes was saying that I still had around 8Gb of other data remaining on my phone.

    Decided to give your suggestion a go, and my phone immediately went from having ~2gb of space remaining to having over ~12 of free space.

    Thanks for the helpful comment!

  • ksgto Level 1 Level 1 (0 points)

    Just deleted Music files and Other went down by 8GB!

  • Lawrence Finch Level 7 Level 7 (24,510 points)
    Currently Being Moderated
    Feb 5, 2014 3:57 PM (in response to ksgto)

    And your phone will no longer play music correctly.

  • Guin36 Level 1 Level 1 (0 points)

    I have no music or books or videos on my 4s. I am still on iOS 6.   I have used DiskAid and deleted all caches from every place I could find. I have NO saved text messages or voicemails. I have cleaned out my Safari history, cookies, everything. I have five apps:  Facebook, Scrabble, Google, and Google Maps, Adobe Reader, and American Airlines. 


    According to ITunes, my apps take up .27 GB (POINT .27) and my photos take up .16 GB.   My OTHER is reading 3.1 GB! 


    I deleted both my email accounts and reinstalled them. 


    What is that 3.1 GB and how can I get rid of it without doing a restore?  If I do a restore I will be forced to convert to iOs 7 and I do NOT want to.

  • Lawrence Finch Level 7 Level 7 (24,510 points)
    Currently Being Moderated
    Feb 21, 2014 5:27 PM (in response to Guin36)

    You will have to live with 3.1 GB or upgrade to 7.x

  • Mr. Luigi Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 21, 2014 7:22 PM (in response to Guin36)

    I was running iOS 7.x on an iPhone 4S and was happy with it.  Nevertheless, to each their own.  Right!  Just to muddy your waters a are an excellent candidate to restore your iPhone as NEW.  With so few apps, photos, etc. the effort and time behind a restore as NEW would be relatively minimal and it would therefore be the easiest way to get rid of hiding, unnecessary "other."  One additional tempting note...iOS 7.1 is expected to be released in March.  Perhaps after this major update you may be less opposed to iOS 7.x.

  • Romplestiliskin Level 1 Level 1 (5 points)
    Although it is a pain, the most sure-proof way to fix it is to restore and not load a backup, which means re-doing all your settings from scratch and losing things like messaging history, call history, and data for apps.  But if your music, video, photos, contacts, calendars, etc. are all stored on your computer or on the web, then you can always recover those after restoring.  You'll find that restoring without a backup will get Other below 1 GB, and it should not grow too much if you manage things that normally get filed as "Other"


    I have not done this in the past, but I do believe thatiTunes considers this a new install. And if that's the case, how are you suppose to load your apps from iTunes? For someone who as over 1100 apps in their iTunes library, that can be an almost impossible task.

    iPhone 5, iOS 7.0.4
  • Mr. Luigi Level 1 Level 1 (5 points)

    Hi Romple...,


    Yes, you are right. He is describing the "Respore as NEW" process.  When you say you have 1100 apps in your iTunes library you don't mean you would be installing all those apps back on your iPhone? Right.  After restoring as new, you would then reinstall only those apps out of your iTunes library you wanted on your phone.  That would involve selecting "apps" in your iTunes library menu and choosing "install" for each app you wanted on your phone.  Then select "sync" and wait.  The more apps, the more waiting.  But, it wouldn't be too bad.  You could do some house cleaning while you waited. :-). Some of those newly installed apps would require setting preferences, etc. If nothing else, it's a good opportunity to do some app spring cleaning.  When you reinstall those apps ask yourself, "Do I really need/use that app?" 

  • burdell2 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 22, 2014 10:25 AM (in response to Mr. Luigi)

    There has to be a better way to fix the "Other" problem than restoring it (my "Other is at over 9gb.)

  • Mr. Luigi Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 22, 2014 10:38 AM (in response to burdell2)

    Hi burdell2,


    Certainly there are other (no pun intended) ways of reducing "other" than a Restore as New.  I was specificlally referring to Romple...'s situation.  He has so little data on his iPhone.  In this unique situation, a Restore as New is not nearly as time consuming compared to an iPhone loaded with apps, pictures, music, etc.


    This discussion forum is loaded with suggestions on how to reduce "other" without resorting to the nuclear option of restoring as NEW.


    Hope that helps.


    Mr. L

  • Toke Lahti Level 1 Level 1 (115 points)
    Currently Being Moderated
    Feb 22, 2014 10:38 AM (in response to Guin36)

    I just did bacup & factory reset and then restore from backup.

    Straight forward, no hassles, all messages and old content again in phone, and got 3GB more free space.

    Have you tried?

  • Mr. Luigi Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 22, 2014 10:43 AM (in response to Guin36)

    Hi Guin36,


    I am say you have NOT updated your iPhone 4S to iOS 7.x.  Assuming you are not JB, then don't your have iOS 7 downloaded on your iPhone (pushed there automatically by Apple)?  I don't mean installed...just downloaded.  You control if you want to install the update.  But, my understanding is that Apple pushed this update onto all iDevices.  If you don't install it, the download is still on your phone...waiting to be installed.  That download is pretty big and IT IS STORED IN "OTHER."  Could that be why you can't get your 'other" below 3.1 GB even though you are running so lean and mean with regard to data on your phone?


    Again, just curious.


    Mr. L

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