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iTunes Match stopped updating - and then stopped working

762 Views 22 Replies Latest reply: Apr 11, 2014 1:01 AM by pieroxy RSS
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pieroxy Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 28, 2014 12:17 PM

I've been using iTunes Match from day one and I haven't got any problem until last week...


I added a few songs to my iTunes Match library last monday. They refused to show up on any iOS device (2 iPhone 4S and one iPad 2). So I took my iPad and disconnected it from iTunes Match, and then reenabled it. There, each time I start the Music App, I get stuck to the "Loading iTunes Match" screen for a few minutes and when it's done, I only see the music I have already on my iPad.... I've tried so far:


- Updating iTunes to 11.1 on my PC and re-updating iTunes Match

- Over Wifi (several different networks) and over 3G

- disconnecting my device from my Apple ID and reconnecting

- Rebooting my device

- Removing all songs from my lib

- Manually syncing a song or two from my PC with iTunes

- Playing with the "Show All Music" and "Use iTunes Match" toggles to no end


It's all the same: I can't get any new songs from iTunes Match. Everytime I launch the music app, I get the "loading itunes match" screen for a few minutes and then I get my regular library.


NOTE: I have bought a few albums from the iTunes store. I can see them in my lib, but I cannot download them from the music app. The cloud transforms itself into a circle and then back to the cloud after a second or two. I can download them from the iTunes store. This is not an issue for me but it might be related.

iPhone 4S, iOS 7.0.4
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