hamde83

Q: cannot install itunes on windows 7

I am having trouble with iTunes, and for some reason support is requiring me to put in a serial number (which I don't have, as this is a PC and not a Mac).

 

When I tried to update iTunes a few days ago, it gave me an error message so I closed the prompt. Then today when I went to open it, it gave me an error message and suggested I reinstall iTunes. I uninstalled it on my hard drive, downloaded the iTunes installer, and it now says "you do not have administrator access, Mobile cannot be verified" and shuts the installer down.

 

Does anybody out there have any advice for me? As I've said, I tried to contact support but they won't help me unless I have a serial number.

Windows 7

Posted on Jan 31, 2014 7:05 AM

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Q: cannot install itunes on windows 7

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