Seanm85

Q: iOS 7 iMessage won't activate

My iMessage & FaceTime won't work after I updated to iOS 7. Just says waiting to activate. Anyway I can fix this?

iPhone 5, iOS 7, iMessage

Posted on Sep 18, 2013 12:45 PM

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Q: iOS 7 iMessage won't activate

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  • by Fidged,

    Fidged Fidged Jan 26, 2014 2:33 PM in response to SimonUK1980
    Level 1 (0 points)
    Jan 26, 2014 2:33 PM in response to SimonUK1980

    Having had this problem all morning and searched the internet and forums I came across the answer which I have been kicking myself for, for being so stupid..........

     

     

    GO AND CHECK AND MAKE SURE THE TIME AND DATE IS SET TO "AUTOMATIC"

     

    Such a simple little thing but it throws such a lot of stuff out, and all this bother because my darling 11yr old daughter wanted to cheat and get more lives quicker on candy crush by advancing the time and date...........

     

     

    Hope this helps some of you users out..

  • by modular747,

    modular747 modular747 Jan 26, 2014 2:37 PM in response to Navweb3620
    Level 6 (19,343 points)
    iPad
    Jan 26, 2014 2:37 PM in response to Navweb3620

    .

  • by Pcrios,

    Pcrios Pcrios Jan 30, 2014 6:20 PM in response to HIMDarling
    Level 1 (0 points)
    Jan 30, 2014 6:20 PM in response to HIMDarling

    Were you able to find a solution to your problem? I have the same problem and can't fix it.

  • by JaidevBeekarry,

    JaidevBeekarry JaidevBeekarry Jan 30, 2014 6:28 PM in response to Pcrios
    Level 1 (0 points)
    Jan 30, 2014 6:28 PM in response to Pcrios

    Hi,

     

    Yesterday i change my carrier along with the sim card and everything start working as normal. This is due to a problem with your carrier network. Thats what i did!

     

    You should do same. There is no problem with your phone, i bet.

    Cheers,

    Jaidev

  • by radeobradovic,

    radeobradovic radeobradovic Jan 30, 2014 7:11 PM in response to JaidevBeekarry
    Level 1 (0 points)
    Jan 30, 2014 7:11 PM in response to JaidevBeekarry

    So I had this problem the whole day! Like the whole day.

     

    I remotely wiped my phone because I thought it was stolen and I did not want the person to get my infomation from my phone. It turned out by friend took it by accident. No biggy, just figured I would sign in with apple ID and it would be okay.

     

    Everything was okay. Except iMessage and it not wanting to activate.

    Whe I say I tried everything on this thread, I MEAN EVERYTHING!!!

     

    I was on the phone with Apple for two hours and the lady told me to try to go to a Starbucks and that maybe their network would open up the "clog" in the pipes.

     

    Sure enough, I logged into the free Starbucks password and it worked right away.

     

    Stuff I did that did not work:

    Change DNS to 8.8.8.8

    Airplane Mode

    Reset Network Setting

    Reset All settings

    Reset all settings and content

    Reboot from Itunes

     

    Going to starbucks did the trick!!

     

    I hope this helps somone out!

  • by indiafrommelbourne,

    indiafrommelbourne indiafrommelbourne Jan 30, 2014 10:08 PM in response to Seanm85
    Level 1 (0 points)
    Jan 30, 2014 10:08 PM in response to Seanm85

    For those having problems with imessage not activating ,PLEASE follow mahler444 instuctions issued on this post November 8 2013, it fixed my issue and it should fix yours

  • by kac227,

    kac227 kac227 Jan 31, 2014 8:10 AM in response to Seanm85
    Level 1 (0 points)
    Jan 31, 2014 8:10 AM in response to Seanm85

    Turn off Cellular Data in Settings > Cellular and make sure you are connected to Wi-Fi, then go to Settings > General > Reset > Reset Network Settings. You’ll have to set up your connection again, but FaceTime and iMessage should now work.

    Read more: http://www.digitaltrends.com/mobile/ios-7-problems/#ixzz2rzdl3wm1
    Follow us: @digitaltrends on Twitter | digitaltrendsftw on Facebook

  • by JohnTownley,

    JohnTownley JohnTownley Jan 31, 2014 11:06 AM in response to Seanm85
    Level 1 (0 points)
    Jan 31, 2014 11:06 AM in response to Seanm85

    I had this problem along with push notifications not working in some apps (message something like - Cannot connect to ITunes so push notifications are disabled).  Following the apple support suggestions above I realised I did not have an alternative email account registered.  Adding one and verifying it was all I needed to solve both problems.

    Hope this helps some of you.

  • by jonnye1,

    jonnye1 jonnye1 Feb 1, 2014 10:02 AM in response to mshel61
    Level 1 (0 points)
    Feb 1, 2014 10:02 AM in response to mshel61

    CONFIRMED!!

     

    Re-started - i.e.switched off device for 5mins (rather than 'soft reset') and low and behold all is working!

  • by kat.toronto,

    kat.toronto kat.toronto Feb 2, 2014 3:56 PM in response to jonnye1
    Level 1 (0 points)
    Feb 2, 2014 3:56 PM in response to jonnye1

    here is something to try for the desperate ones. i havent read the whole thread so i dont know if somebody already posted this, BUT ive been trying to activate my imessage/facetime for 4 WHOLE MONTHS and couldnt find out wht the F i did wrong. i was close to throwing out my phone bc it frustrated me so much.

     

    now, i went to another thread and found out it had to do with my phone number on my apple ID. go check if you really put your iphone number in the MOBILE field. (i only had it in my "home number" field).

     

    i deleted it there and put my number ONLY in the mobile line.

     

    it took about a day for apple to check it but about 10min ago, i received a message from apple it ACTIVATED. omg. i cant believe it and am the happiest iphone user now.

     

    it may not help EVERYbody here, but perhaps a few.

     

    good luck, and dont give up

  • by qp SADBOY5 qp,

    qp SADBOY5 qp qp SADBOY5 qp Feb 3, 2014 11:35 PM in response to Seanm85
    Level 1 (0 points)
    Feb 3, 2014 11:35 PM in response to Seanm85

    Ive tried evey method down to the T on the disscussion and nothing worked.

  • by akaRichard,

    akaRichard akaRichard Feb 4, 2014 3:49 PM in response to Seanm85
    Level 1 (0 points)
    Feb 4, 2014 3:49 PM in response to Seanm85

    I tried just about every single proposed fix in this thread and nothing worked.

     

    Called Apple Support to hear what they had to say...they recommend that I perform a backup and a complete restore of IOS on my iPhone and then restore my backup.

     

    I was skeptical but really had no choice since all other options were exhausted and if I wanted any further help from Apple Support.

     

    Guess what?  It worked and I was able to activate iMessage and Facetime.

     

    Why this makes sense?  I don't know.  At this point, I'm just happy it worked.

  • by yangfromaz,

    yangfromaz yangfromaz Feb 5, 2014 11:51 AM in response to qp SADBOY5 qp
    Level 1 (0 points)
    Feb 5, 2014 11:51 AM in response to qp SADBOY5 qp

    I tried all methods discussed above, didn't work. Finally it comes to the final solution, which I really hate to use it. Connect ur phone to ur computer iTunes, back up your phone on ur computer, it will take about 30 minutes, after it has been done, restore from your current back up ( 30 mins ago u just did). During the whole process ( back up and restore), u don't need turn off ur phone, it will automatically off and on. Just leave ur phone alone with iTunes about one hour, then iMessage and FaceTime will work. Make sure ur computer have enough space to back up your iPhone, for me it used 8 GB from my C:.

     

    Good luck, restore is always the final solution which u may lose ur data on ur phone.

  • by akaRichard,

    akaRichard akaRichard Feb 5, 2014 5:48 PM in response to yangfromaz
    Level 1 (0 points)
    Feb 5, 2014 5:48 PM in response to yangfromaz

    It's not clear to me how your method is any different than what Apple Support suggested to me that worked.

     

    Besides, if you "backup" your phone and "restore" from this backup, you should not lose data.

  • by Robbbbbbbbbb,

    Robbbbbbbbbb Robbbbbbbbbb Feb 6, 2014 11:30 AM in response to Seanm85
    Level 1 (0 points)
    Feb 6, 2014 11:30 AM in response to Seanm85

    I've tried every single suggestion and still not working.  Can't believe how worked up I am!

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