2 Replies Latest reply: Jan 31, 2014 6:04 PM by Janine235
Janine235 Level 1 Level 1 (0 points)

I attempted to download an album from iTunes, only 3 of the songs downloaded successfully, the others are at waiting stage ( have been all night) . I've been billed for the whole album. Any ideas?


iPad (3rd gen) Wi-Fi + Cellular
  • 1. Re: Interrupted download
    Demo Level 9 Level 9 (76,360 points)

    Have you tried tapping on the stalled downloads to see if they will "pause"? If they will pause, tap on them again to resume the download - but do that one song at a time, if you can do that.

     

    If that doesn't work, try rebooting your iPad and see if that will allow the songs to start downloading again

     

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • 2. Re: Interrupted download
    Janine235 Level 1 Level 1 (0 points)

    Thank you! Re-booting did the trick. You're a legend :-)