ageorge8
Level 1 (0 points)

Q: "MSVCR80.dll Missing"

iTunes no longer starts on my PC the message is: this program cannot start  "MSVCR80.dll Missing".   This program has operated well for months and I have made no alterations other than attempting to install the latest update, what should I do?

Windows 7

Posted on Jan 22, 2014 7:05 PM

by newtonet,Solvedanswer
newtonet newtonet
Level 1 (10 points)
A:

mspanner,

 

Thank you for your suggestion. I followed your suggestion and that seems to have solved the problem.

I only say 'seems' because I still don't know what might have caused the problem in the first place.

 

Thank you again,

 

newtonet

Posted on Jan 23, 2014 7:19 PM

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ageorge8

Q: "MSVCR80.dll Missing"

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  • by Maxim G-P,

    Maxim G-P Maxim G-P Jan 29, 2014 11:03 AM in response to ageorge8
    Level 1 (0 points)
    Jan 29, 2014 11:03 AM in response to ageorge8

    I had the same thing but I uninstalled all apple programs and redownloaded and reinstalled now I it says "icudt49.dll" file missing" apple need to sort there **** out and fix this.

  • by dsoulsby,

    dsoulsby dsoulsby Jan 29, 2014 11:58 AM in response to DrSchmenge
    Level 1 (0 points)
    Jan 29, 2014 11:58 AM in response to DrSchmenge

    Thank you DrSchmenge, it works for me!!

  • by naples-g,

    naples-g naples-g Jan 29, 2014 12:11 PM in response to superplum
    Level 1 (0 points)
    Jan 29, 2014 12:11 PM in response to superplum

    Awesome! Worked for me too. And all my music still there. I am not tech-friendly, but I can follow step-by-step directions. Thanks!

  • by folmonty,

    folmonty folmonty Jan 29, 2014 12:18 PM in response to ageorge8
    Level 1 (0 points)
    Jan 29, 2014 12:18 PM in response to ageorge8

    Interesting that the first post was on 1/22 and here it is a week later with no mention to my knowledge from Apple?  Like many others I have multiple PC's running iTunes.  Have stopped updates by third party utilities and automatic updates through iTunes until they (Apple) gives the all clear.  Software problems are nothing new but to keep on like nothing has happened is a bit unsettling. 

     

    Apple, are you hearing this?  Many of us may not have Mac computers but there's plenty of us who also have iPads, iPhones and the like. 

     

    Get with the program Apple!

  • by homieSapien,

    homieSapien homieSapien Jan 29, 2014 12:52 PM in response to otacon72
    Level 1 (0 points)
    Jan 29, 2014 12:52 PM in response to otacon72

    Worked perfectly.  I uninstalled in the order that otacon72 prescribed (don't know if that matters) and then installed a new downloaded itunes. 

  • by Daniel Wright1,

    Daniel Wright1 Daniel Wright1 Jan 29, 2014 1:43 PM in response to folmonty
    Level 2 (332 points)
    Desktops
    Jan 29, 2014 1:43 PM in response to folmonty

    Not surprising to me Apple is silent. Sometimes I think they actually believe all their hype and hope in this case people will blame this on Windows

  • by hemibee,

    hemibee hemibee Jan 30, 2014 10:28 AM in response to ageorge8
    Level 1 (25 points)
    Jan 30, 2014 10:28 AM in response to ageorge8
    Hey I finally got an older vesion of itunes to work!!! 10.7  x64 for windows 7
    After uninstalling all apple products even  quicktime
    I had to delete everything from (program files, and program  files x64, program data,)
    And all downloads from apple, and I went in to search deleted  other stuff from apple, and itunes
    But definently not my itunes library and Playlist
    Down loaded 10.7 x64 for windows 7, but checked (do not start  when done)
    Then I emptied my recycling bin and restarted my  PC
    I ran geek tech tool box same as reg cure pro, also PC Tools  registry cleaner, and CC Cleaner
    Then I emptied my recycling bin and restarted my  PC
    And wallah... It finally works, and I Love the older version  anyways.
    Easier to download and transfer  music!!!!!

  • by Daniel Wright1,

    Daniel Wright1 Daniel Wright1 Jan 31, 2014 7:15 PM in response to otacon72
    Level 2 (332 points)
    Desktops
    Jan 31, 2014 7:15 PM in response to otacon72

    A week later and Apple updater is trying to get me to install 11.1.4. on my 64 bit Windows 8 OS.

  • by A2nerd,

    A2nerd A2nerd Jan 31, 2014 8:18 PM in response to Peval
    Level 1 (0 points)
    Jan 31, 2014 8:18 PM in response to Peval

    I repeated all the excellent suggestions many times and had no luck (as seems to have happen to you).

    I finally did the following:

    (1) The Apple Program deletes in the defined order.

    (2) Manually cleaning out the Program folder and the Applications/Local/Temp folder (Apple suggestions)

    (3) Using Regedit to manually clean out all keys with APSDaemon.exe

    (4) Rebooting

    (5) Turning off my virus program (Windows Security Essentials)

    (6) Then installing Itunes

     

    This worked. I actually think the key was turning off the anti-virus program, but now I can never be sure.

  • by turingtest2,

    turingtest2 turingtest2 Feb 1, 2014 1:11 AM in response to turingtest2
    Level 10 (87,851 points)
    Apple TV
    Feb 1, 2014 1:11 AM in response to turingtest2

    Those still having trouble should now refer to:

    Troubleshooting issues with iTunes for Windows updates

     

    tt2

  • by Coripe,

    Coripe Coripe Feb 1, 2014 3:03 AM in response to turingtest2
    Level 1 (0 points)
    Feb 1, 2014 3:03 AM in response to turingtest2

    On the "Troubleshooting issues..." page it says to look for the file QTMovieWin.dll in Program Files/iTunes and delete it (I am on Windows XP).

     

    I found that file, but I found it under Program Files/Common Files/ Apple/ Apple Application Support.

     

    Should I still delete it, from there? Or will that do even more damage than Apple's sending out this horrid update has already done?

  • by turingtest2,

    turingtest2 turingtest2 Feb 1, 2014 3:09 AM in response to Coripe
    Level 10 (87,851 points)
    Apple TV
    Feb 1, 2014 3:09 AM in response to Coripe

    For that step delete it only if found in the iTunes folder. Depending on which of the problems you have with this build of iTunes that might have allowed it to work. If the file isn't there move on to the next box.

     

    tt2

  • by Coripe,

    Coripe Coripe Feb 1, 2014 3:13 AM in response to turingtest2
    Level 1 (0 points)
    Feb 1, 2014 3:13 AM in response to turingtest2

    Thanks.

  • by turingtest2,

    turingtest2 turingtest2 Feb 1, 2014 3:25 AM in response to Coripe
    Level 10 (87,851 points)
    Apple TV
    Feb 1, 2014 3:25 AM in response to Coripe

    You're welcome.

     

    I've edited the text to make it clearer, so thank you too.

     

    tt2

  • by Daniel Wright1,

    Daniel Wright1 Daniel Wright1 Feb 1, 2014 7:25 AM in response to turingtest2
    Level 2 (332 points)
    Desktops
    Feb 1, 2014 7:25 AM in response to turingtest2

    tt2, you seen to be the person Apple has in charge here and you have done a great job. But tell me, even after all the mess Apple is still pushing update 11.1.4.

     

    Has this update been FIXED? Is it SAFE to do a NORMAL install on all Windows systems?

     

    Thanks

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