HT203206: Fix unexpected quits or launch issues in iTunes for Windows

Learn about Fix unexpected quits or launch issues in iTunes for Windows
934782

Q: Have re-downloaded itunes and now the icon wont open?

Downloaded itunes again but the icon won't open no matter what. I've done everything I could do.

iPhone 4S, iOS 7.0.4

Posted on Jan 30, 2014 7:25 PM

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Q: Have re-downloaded itunes and now the icon wont open?

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  • by b noir,

    b noir b noir Jan 30, 2014 8:09 PM in response to 934782
    Level 9 (72,129 points)
    Jan 30, 2014 8:09 PM in response to 934782

    Are you getting an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

  • by 934782,

    934782 934782 Jan 31, 2014 5:29 PM in response to b noir
    Level 1 (0 points)
    Jan 31, 2014 5:29 PM in response to b noir

    Originally I received an error code:;R6034.

    I found other discussion groups on here with the same issue and followed the steps they said worked for them. I still am unable to go into the program. Following list is what I've done so far;

     

    -Restored computer to earliest restore settings when app/program worked.

    -Deleted all apple programs off of computer and then continued to again download itunes back onto the computer.

    - Deleted quicktime because I was told that it might be interfearing with itunes its self.

    - Changed settings on computer so that they would not stop or interupt with itunes working properly using program like msconfig in run program.

    - re downloaded quick time to see what would happen but still nothing

    -Went into control pannel and into the uninstall program. instead of uninstalling all apple programs I clicked on fix/repair but still no reactions are shown when I click on the itunes Icon. It just sits there on my computer screen.

     

     

    Im at the point where I have no clue on what to do. I have an iphone and ipod which I use daily for work. Please If anyone can help me please do. I tried getting a phone number for apple but that's like finding a needle in a haystack.

  • by 934782,

    934782 934782 Jan 31, 2014 5:30 PM in response to 934782
    Level 1 (0 points)
    Jan 31, 2014 5:30 PM in response to 934782

    I fixed the R6034 issue but now cant open the itunes program what so ever.

  • by b noir,

    b noir b noir Jan 31, 2014 9:55 PM in response to 934782
    Level 9 (72,129 points)
    Jan 31, 2014 9:55 PM in response to 934782

    I fixed the R6034 issue but now cant open the itunes program what so ever.

     

    What error message are you getting now?