Apple Application support

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.

Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:

http://www.apple.com/itunes/download/

Download and install the free trial version of WinRAR:

http://www.rarlab.com/

Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").

Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.

Does it install properly for you?

If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Hi

I have the same problems

I tried but this is the message

Configuration data corrupted, contact support contact

I tried to do this but when I right clicked on iTunes64setup.exe I did not see the option to select extract to itunessetup. What do I di now?!

I have the same problems

I tried but this is the message

Configuration data corrupted, contact support contact

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):

http://majorgeeks.com/download.php?det=4459

(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)

(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.

(4) In the list of programs that appears in CleanUp, select any Apple Application Support entries and click "Remove", as per the following screenshot:

(5) Quit out of CleanUp, and restart the PC. Try another standalone AppleApplicationSupport.msi install. Do it go through without the error this time?

I tried to do this but when I right clicked on iTunes64setup.exe I did not see the option to select extract to itunessetup.

Try instead launching WinRAR. In WinRAR, browse to the the iTunesSetup.exe (or iTunes64Setup.exe). Select it and just click "Extract to ..."