Skip navigation

LTE not available on LTE enabled network in Belgium (Belgacom)

55846 Views 524 Replies Latest reply: Apr 14, 2014 10:14 AM by Dr Leiter RSS Branched to a new discussion.
  • nick_mees Level 1 Level 1 (0 points)

    My friend has Mobistar. Thinks it all depends on two elements: your mobile subscription and your simcard. That's the case with Belgacom anyway... He sent me a screenshot and for sure, he has 4G on his iPhone.

  • PablitoIT Calculating status...

    if Base and Proximus are not supported:

     

    1. why iPhones are sold unlocked in Belgium?

    2. why can I use all 3g functionalities on my iPhone5s with those "unsupported" carriers?

    3. why Samsung is suporting them immediately so that all Android devices are so lucky to use 4g since October?

  • bennydirinck Level 1 Level 1 (0 points)

    1. Good Question ;-) ... I bought my iphone5 direct from Apple more than a year ago especially to use 4G ...

    2. Mobistar has 3G and not 4G at the moment

    3. Because of the agreement between Mobistar and Apple

     

    Mobistar has a monopoly regarding the iphone5x here in Belgium. What they do not offer you will not get with another provider.

  • Arco123 Calculating status...

    Seems that Apple lost the battle. BUMMER!

  • Dr Leiter Level 1 Level 1 (0 points)

    Bennydirinck,

    You are absolutely right! Your informative posts have disappeared. I have kept all the Apple Support email notifications on this discussion so I have a record of all the threads.

    I have been checking the Apple press releases. Isn't it strange that Apple has not reacted to the excellent recent Belgian legislation.

    I shall now wait and see if this post is censored.

    Dr Leiter

  • Milkshake74 Calculating status...

    Hi there,

     

    I just heard yesterday that Proximus is releasing 4G network for ALL its clients except for iphone owner because Apple doesn't unblock this part on its products.

     

    I bought myself the iphone 5s which has the 4G LTE, allowing me to surf outside the house, but I see that paying almost 800€ for my phone is till not enough to use the full capacity of my new mobile!!

     

    When is Apple going to unblock it and allow all its faithfull customer to fully use their new devices compatible with 4G LTE???

     

    It better be fast, because it starts to be quite expensive for a phone without having the possibility to use its full capacity!!

     

    I'd like to get some positive feedback,

     

    Thanks

  • jRix Calculating status...

    Indeed !

     

    Since today Brussels, Capital of Europe, has now the support of 4G via Proximus !

     

    But Iphone's owner cannot connect to it.

     

    I guess it's time for Apple to have a look at that.

  • SQ08 Level 1 Level 1 (0 points)

    The iPhone users in Belgium are not alone...

    We face the same problems in Poland on the network called Plus or in Germany  E-Plus or many other around the globe.

    Fact is, Apple won't unblock the devices without special profile which is provided to a carrier only with

    an official partnership with Apple.

    So pathetic.

    I can't wait for Apple to get punishment in Belgium and I hope that another countries will follow!

    This ridiculous LTE policy has to come to an end!

  • KiltedTim Level 8 Level 8 (35,985 points)

    SQ08 wrote:

     

    Fact is, Apple won't unblock the devices without special profile which is provided to a carrier only with

    an official partnership with Apple.

    False.

     

    Since the iPhone does not do voice over LTE, the carriers must have a network that can handle the hand off from LTE to 3G properly without degrading the customer experience. If they can show that they can, no "partnership" is necessary.

     

    You don't know what you're talking about.

  • poutchi Level 1 Level 1 (0 points)

    So tell us, if you know everything so much, why =>

     

    - Mobistar, who has the worst network of belgium (tested by the consumer association test achat) have the agreement.

    - why, if it is really a quality matter, the iPad in Belgium does have the 4G officially unlocked for proximus and base but the iPhone don't??!!

     

    It seems to me that you don't know either what you're talking about..or you love of apple makes you blind...

  • KiltedTim Level 8 Level 8 (35,985 points)

    poutchi wrote:

     

    So tell us, if you know everything so much, why =>

     

    - Mobistar, who has the worst network of belgium (tested by the consumer association test achat) have the agreement.

    Don't know. Don't care. It's against the TOS to discuss Apple policy decisions, anyway.

     

     

    - why, if it is really a quality matter, the iPad in Belgium does have the 4G officially unlocked for proximus and base but the iPhone don't??!!

    Because the iPad doesn't have to transitions between GSM and LTE on the fly while not losing an established data connection. If you would have bothered reading what I wrote, you wouldn't have to ask stupid question.

  • poutchi Level 1 Level 1 (0 points)

    If you don't care, why are you still loosing your time on this topic?!

     

    You don't know the quality of the Belgians networks because you don't live here.

     

    Mobistar has always been the worse carrier and still is. Proximus has launch a great 4g network and it works perfectly well with all other devices. Including my iPhone because I jailbroke it.

     

    You can say whatever you want, but it IS the contract with Mobistar who is the problem. Everybody knows it here. Soon, apple will have to undo this restriction, a new law is coming against this type of discrimination on unlocked devices.

  • SQ08 Level 1 Level 1 (0 points)

    @poutchi Holy words... There's no carrier in the whole wide world that provides enabled 4G on iPhone without contract with Apple. That's why I know, it's a contract matter... There are so many iPhone users around the world who struggle with it, but finally it's all up to Apple to change its stupid LTE policy.

  • Orag Calculating status...

    KiltedTim wrote:

     

    poutchi wrote:

     

    So tell us, if you know everything so much, why =>

     

    - Mobistar, who has the worst network of belgium (tested by the consumer association test achat) have the agreement.

    Don't know. Don't care. It's against the TOS to discuss Apple policy decisions, anyway.

     

    Uhm, what?
    I've found lots of posts in this thread where you are describing Apple's policy decisions and how Apple works with carriers! Things like that they test the carrier's network and make sure it has the necessary requirements for iPhone usage, etc.

     

    Now we show you an example of how Apple's policies don't stroke with the reality (Mobistar is not good)... and now you say: policy's aren't being discussed here?

  • flibbertygibbet Level 1 Level 1 (15 points)

    Well said. It's funny how the diehard fanboys trot out the old TOS line when they run out of arguments...

1 ... 29 30 31 32 33 ... 35 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (10)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.