HT204289: How to AirPlay content from your iPhone, iPad, or iPod touch
Learn about How to AirPlay content from your iPhone, iPad, or iPod touch
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Helpful answers
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Feb 1, 2014 7:20 AM in response to Atsuiyoby Winston Churchill,Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
- Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
- Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router. (Also try removing it’s power cord for at least 30 seconds)
- Restart your mobile device.
If you are still having problems, the following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.