HT201441: Turn off Find My iPhone Activation Lock

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Sad_Pickle

Q: i bought this ipod touch 5 on ebay and i try to contact the owner but never respond

i tried to keep contacting the person but never contact me back i even leave her or him a message over 2 months already so i dont know the activation

Posted on Jan 29, 2014 3:27 PM

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Q: i bought this ipod touch 5 on ebay and i try to contact the owner but never respond

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  • by Cazanah,

    Cazanah Cazanah Feb 1, 2014 10:47 AM in response to Sad_Pickle
    Level 1 (30 points)
    Feb 1, 2014 10:47 AM in response to Sad_Pickle

    Hello Sad_Pickle,

     

    Sorry to hear about your troubles.  The "Activation Lock" feature is currently impassible without the previous owner removing the device from their iCloud account.

     

    iCloud: Activation Lock

    http://support.apple.com/kb/PH13695

     

     

    Ebay Suggestions:

     

    If you haven't given feedback on the item, give feedback with the star rating that best reflects your experience and do not forget to state your concern.  Anything less than 5 stars is harmful to the seller's reputation.  And if they are activate on eBay, you may get a quicker response, especially if they are a "Top Seller".

     

    In addition, because you purchased the device on eBay, I would strongly consider contacting eBay's "Resolution Center" and and choose the option "An item isn't received or it isn't as described in the listing.

     

    Resolution Center

    http://resolutioncenter.ebay.com

     

    Good luck!

     

    P.S. This questions ideally belongs on the 'Apple Support Communities > iCloud'  board.